[Dovecot] Problem downloading mail with "large" attachment using Thunderbird....
We have a user that is using Thunderbird on Windows to read mail over IMAP and it works ok, except for downloading mail with "large" attachment.. When opening a mail with a attachment with a size of 14-15MB, TB downloads the attachment seemingly ok, but TB stops when reaching 99%. After TB has stopped, if the user tries to select another mail, TB just hangs and it has to be closed and started again to work again... I have checked the dovecot log, but I can't find anything there... We have also tried to create a log in TB but everything looks ok there also...
Is there a known problem with TB and "large" attachment or does anyone know how to fix this, if possible?
Regards,
BTJ
--
Bjørn T Johansen
btj@havleik.no
Someone wrote: "I understand that if you play a Windows CD backwards you hear strange Satanic messages" To which someone replied: "It's even worse than that; play it forwards and it installs Windows"
Bjørn T Johansen wrote:
We have a user that is using Thunderbird on Windows to read mail over IMAP and it works ok, except for downloading mail with "large" attachment.. When opening a mail with a attachment with a size of 14-15MB, TB downloads the attachment seemingly ok, but TB stops when reaching 99%. After TB has stopped, if the user tries to select another mail, TB just hangs and it has to be closed and started again to work again... I have checked the dovecot log, but I can't find anything there... We have also tried to create a log in TB but everything looks ok there also...
Is there a known problem with TB and "large" attachment or does anyone know how to fix this, if possible?
Regards,
BTJ
It happens to me too sometimes. The progress bar just runs to 99% instantly, you just have to wait longer. Try downloading that attachment with Outlook and see how much it takes.
And yes... it is a TB issue...
On Wed, 2007-12-12 at 13:15 +0100, Bjørn T Johansen wrote:
We have a user that is using Thunderbird on Windows to read mail over IMAP and it works ok, except for downloading mail with "large" attachment.. When opening a mail with a attachment with a size of 14-15MB, TB downloads the attachment seemingly ok, but TB stops when reaching 99%. After TB has stopped, if the user tries to select another mail, TB just hangs and it has to be closed and started again to work again... I have checked the dovecot log, but I can't find anything there... We have also tried to create a log in TB but everything looks ok there also...
Is there a known problem with TB and "large" attachment or does anyone know how to fix this, if possible?
v1.0.8 fixed this for maildir, v1.0.9 for mbox.
On Fri, 21 Dec 2007 17:59:04 +0200 Timo Sirainen tss@iki.fi wrote:
On Wed, 2007-12-12 at 13:15 +0100, Bjørn T Johansen wrote:
We have a user that is using Thunderbird on Windows to read mail over IMAP and it works ok, except for downloading mail with "large" attachment.. When opening a mail with a attachment with a size of 14-15MB, TB downloads the attachment seemingly ok, but TB stops when reaching 99%. After TB has stopped, if the user tries to select another mail, TB just hangs and it has to be closed and started again to work again... I have checked the dovecot log, but I can't find anything there... We have also tried to create a log in TB but everything looks ok there also...
Is there a known problem with TB and "large" attachment or does anyone know how to fix this, if possible?
v1.0.8 fixed this for maildir, v1.0.9 for mbox.
We are still having this problem..... (running v1.0.9)
BTJ
On Mon, 2007-12-31 at 14:04 +0100, Bjørn T Johansen wrote:
On Fri, 21 Dec 2007 17:59:04 +0200 Timo Sirainen tss@iki.fi wrote:
On Wed, 2007-12-12 at 13:15 +0100, Bjørn T Johansen wrote:
We have a user that is using Thunderbird on Windows to read mail over IMAP and it works ok, except for downloading mail with "large" attachment.. When opening a mail with a attachment with a size of 14-15MB, TB downloads the attachment seemingly ok, but TB stops when reaching 99%. After TB has stopped, if the user tries to select another mail, TB just hangs and it has to be closed and started again to work again... I have checked the dovecot log, but I can't find anything there... We have also tried to create a log in TB but everything looks ok there also...
Is there a known problem with TB and "large" attachment or does anyone know how to fix this, if possible?
v1.0.8 fixed this for maildir, v1.0.9 for mbox.
We are still having this problem..... (running v1.0.9)
Did v1.0.10 fix it?
On Sun, 20 Jan 2008 14:41:08 +0200 Timo Sirainen tss@iki.fi wrote:
On Mon, 2007-12-31 at 14:04 +0100, Bjørn T Johansen wrote:
On Fri, 21 Dec 2007 17:59:04 +0200 Timo Sirainen tss@iki.fi wrote:
On Wed, 2007-12-12 at 13:15 +0100, Bjørn T Johansen wrote:
We have a user that is using Thunderbird on Windows to read mail over IMAP and it works ok, except for downloading mail with "large" attachment.. When opening a mail with a attachment with a size of 14-15MB, TB downloads the attachment seemingly ok, but TB stops when reaching 99%. After TB has stopped, if the user tries to select another mail, TB just hangs and it has to be closed and started again to work again... I have checked the dovecot log, but I can't find anything there... We have also tried to create a log in TB but everything looks ok there also...
Is there a known problem with TB and "large" attachment or does anyone know how to fix this, if possible?
v1.0.8 fixed this for maildir, v1.0.9 for mbox.
We are still having this problem..... (running v1.0.9)
Did v1.0.10 fix it?
It's not a dovecot issue, TB does that, try downloading atachaments with Sylpheed or with a webmail client.
Bazy, on 1/22/2008 5:09 AM, said the following:
We have a user that is using Thunderbird on Windows to read mail over IMAP and it works ok, except for downloading mail with "large" attachment.. When opening a mail with a attachment with a size of 14-15MB, TB downloads the attachment seemingly ok, but TB stops when reaching 99%. After TB has stopped, if the user tries to select another mail, TB just hangs and it has to be closed and started again to work again... I have checked the dovecot log, but I can't find anything there... We have also tried to create a log in TB but everything looks ok there also...
Is there a known problem with TB and "large" attachment or does anyone know how to fix this, if possible?
v1.0.8 fixed this for maildir, v1.0.9 for mbox.
We are still having this problem..... (running v1.0.9)
Did v1.0.10 fix it?
It's not a dovecot issue, TB does that, try downloading atachaments with Sylpheed or with a webmail client.
Balderdash.
We use TBird on all 55+ machines in our office, and regularly deal with large attachments - some as large as 50MB...
Of course, there is the *occasional* issue where someone tries to open an attachment before the message is finished downloading - this can confuse TBird (and probably other clients), and you have to force TBird to redownload it again (by deleting the local cache - or by forwarding it to yourself as an attachment)...
But this is a USER issue - tell your users not to try to open the attachment before TBird is finished downloading it (the status bar is finished).
--
Best regards,
Charles
participants (4)
-
Bazy
-
Bjørn T Johansen
-
Charles Marcus
-
Timo Sirainen