I suspect this is mail client issue, but looking for any suggestions:
user with Thunderbird says " I'm losing emails, mail is not in inbox, but, when I search, that email shows in search result, but, I can't open the email body" i don't fully understand what he was trying to say, and, won't be able to look at his PC till Monday.
Looking at inbox's 'cur' directory, I can see the'missing' email amongst the other 2000 emails in 'cur'
Is there any indexing I should do on the user's email folder, how?
or, is this purely Thunderbird issue, and, I need to re index Thunderbird?
V
Sent from my Android device with K-9 Mail. Please excuse my brevity.
On 07/20/2018 03:31 AM, Voytek wrote:
I suspect this is mail client issue, but looking for any suggestions:
user with Thunderbird says " I'm losing emails, mail is not in inbox, but, when I search, that email shows in search result, but, I can't open the email body" i don't fully understand what he was trying to say, and, won't be able to look at his PC till Monday.
Looking at inbox's 'cur' directory, I can see the'missing' email amongst the other 2000 emails in 'cur'
Is there any indexing I should do on the user's email folder, how?
or, is this purely Thunderbird issue, and, I need to re index Thunderbird?
V
Sent from my Android device with K-9 Mail. Please excuse my brevity.
I'm using 45.8.0 because I experienced weird things with newer (CentOS) such as inability to use self-signed certs properly, but I didn't experience that issue.
Not sure if that was CentOS 7 issue or Thunderbird, but the newer versions did give me trouble.
That issue though sounds like corrupted client database, not sure if there is a way to rebuild it but I suspect there is.
I experienced similar issues frequently in evolution, hence why I switched to thunderbird.
On 20 Jul 2018, at 13.31, Voytek <voytek@sbt.net.au> wrote:
I suspect this is mail client issue, but looking for any suggestions:
user with Thunderbird says " I'm losing emails, mail is not in inbox, but, when I search, that email shows in search result, but, I can't open the email body" i don't fully understand what he was trying to say, and, won't be able to look at his PC till Monday.
Looking at inbox's 'cur' directory, I can see the'missing' email amongst the other 2000 emails in 'cur'
Is there any indexing I should do on the user's email folder, how?
or, is this purely Thunderbird issue, and, I need to re index Thunderbird?
https://support.mozilla.org/it/questions/1050806
seems so.
Sami
participants (3)
-
Michael A. Peters
-
Sami Ketola
-
Voytek