[Dovecot] Telephone systems and Dovecot
Hi folks,
We're looking to integrate our telephone system with our email system.
The telephone system will use IMAP4 to store WAV files in a users
mailbox and then retrieve them for playing if necessary. This is
usually called "unified messaging".
The manufacturers are claiming full integration with Microsoft Exchange and Lotus Notes using IMAP4 and a single username and password to access all the users mailboxes. I can see that Dovecot has a master user feature that looks like it will do the job.
Has anyone had any experience of using dovecot as a unified message server for a telephone system and has anyone any experience of configuring dovecot so that an MS exchange IMAP4 client using a master user can use dovecot without changing the client?
Jon.
Words by Jonathan Knight [Sun, Mar 09, 2008 at 08:21:44PM +0000]:
Hi folks,
We're looking to integrate our telephone system with our email system. The telephone system will use IMAP4 to store WAV files in a users mailbox and then retrieve them for playing if necessary. This is usually called "unified messaging".
The manufacturers are claiming full integration with Microsoft Exchange and Lotus Notes using IMAP4 and a single username and password to access all the users mailboxes. I can see that Dovecot has a master user feature that looks like it will do the job.
Yes. http://wiki.dovecot.org/Authentication/MasterUsers
Has anyone had any experience of using dovecot as a unified message server
You mean as part of a unified messaging solution? Yes, by using the master user feature and vfile global ACLs (http://wiki.dovecot.org/ACL) to further control which folders the unified messaging user will be able to write to.
for a telephone system and has anyone any experience of configuring dovecot so that an MS exchange IMAP4 client using a master user can use dovecot without changing the client?
Sorry, couldn't grok this last past. Isn't MS exchange IMAP4 IMAP? And why would you want to allow the client to login with a master user? Anyway, you can put "loginuser*masteruser" and "masterpassword" on the username and password boxes on the client as explained by the documentation.
-- Jose Celestino
http://www.msversus.org/ ; http://techp.org/petition/show/1 http://www.vinc17.org/noswpat.en.html
"If you would have your slaves remain docile, teach them hymns." -- Ed Weathers ("The Empty Box")
Sorry, couldn't grok this last past. Isn't MS exchange IMAP4 IMAP? And why would you want to allow the client to login with a master user? Anyway, you can put "loginuser*masteruser" and "masterpassword" on the username and password boxes on the client as explained by the documentation.
I might not have asked that last question in the clearest way.
The telephone systems access MS Exchange and Lotus notes using the IMAP4 interface of Exchange/Notes and a single (presumably master) username and password. The telephone systems then adds voicemail messages (as a WAV attachment to an ordinary message) to the users inbox and, if the user dials in for their voicemail, they can access the INBOX to find the voicemail messages and play those back. From the users perspective they can either get their voicemail by dialing in, or by reading their inbox and playing the WAV files.
I was wondering whether anyone had any documentation on the differences between using Dovecot with a master user and using exchange/notes with a master user. In other words if the telephone exchange says it fully support Exchange/Notes how much work should I expect in getting it to work with dovecot?
Jon.
On Sun, Mar 9, 2008 at 5:52 PM, Jonathan Knight j.knight@kis.keele.ac.uk wrote:
I was wondering whether anyone had any documentation on the differences between using Dovecot with a master user and using exchange/notes with a master user. In other words if the telephone exchange says it fully support Exchange/Notes how much work should I expect in getting it to work with dovecot?
I would look directly at Exchange IMAP performance (and specify your exchange version). I have never found exchange IMAP to work well for end user clients, either it bangs the server senseless.
But if you were to compare MSIMAP to Dovecot you might only need to look for some MSIMAP woes in google, particularly in large email files (large in this case meaning something with an 2mb attachment or so) and moving large folders.
But obviously specialize gateways like Blackberry or what not work just fine so this might as well. And obviously its only dealing with a specific client task.
-- Gabriel Millerd
Words by Jonathan Knight [Sun, Mar 09, 2008 at 10:52:05PM +0000]:
I might not have asked that last question in the clearest way.
The telephone systems access MS Exchange and Lotus notes using the IMAP4 interface of Exchange/Notes and a single (presumably master) username and password. The telephone systems then adds voicemail messages (as a WAV attachment to an ordinary message) to the users inbox and, if the user dials in for their voicemail, they can access the INBOX to find the voicemail messages and play those back. From the users perspective they can either get their voicemail by dialing in, or by reading their inbox and playing the WAV files.
Ok, so I groked it the first time. That describes exactly the scenario we have with dovecot. But our "telephone exchange" was make in-house so we don't have that big of a problem with interoperability. And I can't answer your next question...
I was wondering whether anyone had any documentation on the differences between using Dovecot with a master user and using exchange/notes with a master user. In other words if the telephone exchange says it fully support Exchange/Notes how much work should I expect in getting it to work with dovecot?
-- Jose Celestino
http://www.msversus.org/ ; http://techp.org/petition/show/1 http://www.vinc17.org/noswpat.en.html
"If you would have your slaves remain docile, teach them hymns." -- Ed Weathers ("The Empty Box")
participants (3)
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Gabriel Millerd
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Jonathan Knight
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Jose Celestino