"unknown user - trying the next userdb" Info in log - dovecot

"unknown user - trying the next userdb" Info in log

James Brown

29 Jan 2019 29 Jan '19

2:51 a.m.

I’ve set up a new mail server. Auth-worker is giving me this error all the time:

auth-worker(11160): Info: passwd(sales@bordo.com.au mailto:sales@bordo.com.au,10.0.0.54,<YSFoAYHAGoLAqAEo>): unknown user - trying the next userdb

Next line is from imap-login with successful login.

Using MySQL as user database.

Auth-sql.comf.ext is:

passdb { driver = sql

# Path for SQL configuration file, see example-config/dovecot-sql.conf.ext args = /usr/local/etc/dovecot/dovecot-sql.conf.ext }

# "prefetch" user database means that the passdb already provided the # needed information and there's no need to do a separate userdb lookup. # userdb { driver = prefetch }

userdb { driver = sql args = /usr/local/etc/dovecot/dovecot-sql.conf.ext }

# If you don't have any user-specific settings, you can avoid the user_query # by using userdb static instead of userdb sql, for example: # #userdb { #driver = static #args = uid=vmail gid=vmail home=/var/vmail/%u #}

Any ideas why it is gives me this error before logging in? Where should I look?

Thanks,

James.

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Stephan Bosch

30 Jan 30 Jan

12:24 a.m.

New subject: "unknown user - trying the next userdb" Info in log

Op 29/01/2019 om 01:51 schreef James Brown via dovecot:

...

I’ve set up a new mail server. Auth-worker is giving me this error all the time:

auth-worker(11160): Info: passwd(sales@bordo.com.au mailto:sales@bordo.com.au,10.0.0.54,<YSFoAYHAGoLAqAEo>): unknown user - trying the next userdb

That is not an error. As the "Info: " prefix indicates, this is an innocuous informational message.

Regards,

Stephan.

...

Next line is from imap-login with successful login.

Using MySQL as user database.

Auth-sql.comf.ext is:

passdb { driver = sql

# Path for SQL configuration file, see example-config/dovecot-sql.conf.ext args = /usr/local/etc/dovecot/dovecot-sql.conf.ext }

# "prefetch" user database means that the passdb already provided the # needed information and there's no need to do a separate userdb lookup. # userdb { driver = prefetch }

userdb { driver = sql args = /usr/local/etc/dovecot/dovecot-sql.conf.ext }

# If you don't have any user-specific settings, you can avoid the user_query # by using userdb static instead of userdb sql, for example: # #userdb { #driver = static #args = uid=vmail gid=vmail home=/var/vmail/%u #}

Any ideas why it is gives me this error before logging in? Where should I look?

Thanks,

James.

James Brown

1:06 a.m.

New subject: "unknown user - trying the next userdb" Info in log

...

On 30 Jan 2019, at 9:24 am, Stephan Bosch stephan@rename-it.nl wrote:

Op 29/01/2019 om 01:51 schreef James Brown via dovecot:

...
I’ve set up a new mail server. Auth-worker is giving me this error all the time:

auth-worker(11160): Info: passwd(sales@bordo.com.au mailto:sales@bordo.com.au,10.0.0.54,<YSFoAYHAGoLAqAEo>): unknown user - trying the next userdb

That is not an error. As the "Info: " prefix indicates, this is an innocuous informational message.

Regards,

Stephan.

Thanks Stephan.

I know it’s not a major thing, it’s just that it is every third line of my log.

Ie I get the auth-worker unknown user, then successful imap-login, then the imap logout.

So I’m just trying to figure out what is causing the auth-worker lookup failure so I can fix it. I did not have this in my old mail server, just the new one I’ve setup.

Is it a database issue or a Dovecot config issue? If so where?

Thanks,

James.

Stephan Bosch

1:57 a.m.

New subject: "unknown user - trying the next userdb" Info in log

Op 30/01/2019 om 00:06 schreef James Brown via dovecot:

...

...
On 30 Jan 2019, at 9:24 am, Stephan Bosch stephan@rename-it.nl wrote:

Op 29/01/2019 om 01:51 schreef James Brown via dovecot:

...
I’ve set up a new mail server. Auth-worker is giving me this error all the time:

auth-worker(11160): Info: passwd(sales@bordo.com.au mailto:sales@bordo.com.au,10.0.0.54,<YSFoAYHAGoLAqAEo>): unknown user - trying the next userdb

That is not an error. As the "Info: " prefix indicates, this is an innocuous informational message.

Regards,

Stephan.

Thanks Stephan.

I know it’s not a major thing, it’s just that it is every third line of my log.

Ie I get the auth-worker unknown user, then successful imap-login, then the imap logout.

So I’m just trying to figure out what is causing the auth-worker lookup failure so I can fix it. I did not have this in my old mail server, just the new one I’ve setup.

Is it a database issue or a Dovecot config issue? If so where?

Ýou can enable auth_verbose and auth_debug to get an idea what Dovecot is doing. You should post your dovecot -n to get more help on this issue.

Regards,

Stephan.

James Brown

6:37 a.m.

New subject: "unknown user - trying the next userdb" Info in log

On 30 Jan 2019, at 10:57 am, Stephan Bosch mailto:stephan@rename-it.nl> wrote:

...

Op 30/01/2019 om 00:06 schreef James Brown via dovecot:

...
...
On 30 Jan 2019, at 9:24 am, Stephan Bosch mailto:stephan@rename-it.nl> wrote:

Op 29/01/2019 om 01:51 schreef James Brown via dovecot:

...
I’ve set up a new mail server. Auth-worker is giving me this error all the time:

auth-worker(11160): Info: passwd(sales@bordo.com.au mailto:sales@bordo.com.au mailto:sales@bordo.com.au>,10.0.0.54,<YSFoAYHAGoLAqAEo>): unknown user - trying the next userdb

That is not an error. As the "Info: " prefix indicates, this is an innocuous informational message.

Regards,

Stephan.

Thanks Stephan.

I know it’s not a major thing, it’s just that it is every third line of my log.

Ie I get the auth-worker unknown user, then successful imap-login, then the imap logout.

So I’m just trying to figure out what is causing the auth-worker lookup failure so I can fix it. I did not have this in my old mail server, just the new one I’ve setup.

Is it a database issue or a Dovecot config issue? If so where?

Ýou can enable auth_verbose and auth_debug to get an idea what Dovecot is doing. You should post your dovecot -n to get more help on this issue.

Regards,

Stephan.

Will look at auth_debug. It is a lot to go through!

My settings:

$ sudo dovecot -n Password: # 2.3.4 (0ecbaf23d): /usr/local/etc/dovecot/dovecot.conf # OS: Darwin 18.2.0 x86_64 apfs # Hostname: mail.bordo.com.au http://mail.bordo.com.au/ auth_debug = yes auth_verbose = yes auth_verbose_passwords = plain default_internal_user = jlbrown default_login_user = jlbrown first_valid_gid = 0 first_valid_uid = 102 last_valid_gid = 501 last_valid_uid = 105 log_path = /var/log/dovecot.log mail_gid = 102 mail_location = maildir:/usr/local/virtual/%d/%u mail_uid = 102 namespace inbox { inbox = yes location = mailbox Drafts { special_use = \Drafts } mailbox Junk { special_use = \Junk } mailbox Sent { special_use = \Sent } mailbox "Sent Messages" { special_use = \Sent } mailbox Trash { special_use = \Trash } prefix = } passdb { args = /usr/local/etc/dovecot/dovecot-sql.conf.ext driver = sql } protocols = imap pop3 service auth { unix_listener /var/spool/postfix/private/auth { group = _postfix mode = 0660 user = _postfix } unix_listener auth-userdb { mode = 0660 user = _vmail } } service imap-login { process_limit = 512 } service stats { fifo_listener stats-mail { mode = 0666 } fifo_listener stats-user { mode = 0666 } unix_listener stats-writer { mode = 0666 } } ssl_cert =

Aki Tuomi

7:06 a.m.

New subject: "unknown user - trying the next userdb" Info in log

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Aki Tuomi
James Brown
Stephan Bosch