[Dovecot] IMAP Clients can not see 3rd tier nested IMAP directories
I have a very bizarre problem that I hope someone can help me with. I am not sure if this is a Dovecot problem, or IMAP client problem.
I recently used Transend's Migrator to move mail from Exchange 2007 to my Dovecot 1.0.7 server. The program seems to have moved the nested IMAP dirs properly as seen below in a directory listing of the maildir dir. The nested dirs have indexes, cur, new dirs as expected.
However, when the account is viewed in Windows Thunderbird 3.1.6 or Outlook 2010 the 3rd tier dirs are not seen, nor can they be subscribed to. On a whim, I decided to try Apple Mail 4.3 to view the account and all the IMAP dirs can be seen and accessed as expected.
Any idea what is going on? Is this somehow an IMAP client problem (bug) or an issue with Dovecot and these clients?
Listing of the Maildir dir:
[root Maildir]# ls -al total 92 drwx------ 17 andrew andrew 4096 Dec 6 17:06 . drwx------ 9 andrew andrew 4096 Dec 6 15:58 .. drwx------ 5 andrew andrew 4096 Dec 6 16:31 .mailbox drwx------ 5 andrew andrew 4096 Dec 6 16:31 .mailbox.mail drwx------ 5 andrew andrew 4096 Dec 6 16:48 .mailbox.mail.colleagues drwx------ 5 andrew andrew 4096 Dec 6 17:02 .mailbox.mail.colleagues.amy drwx------ 5 andrew andrew 4096 Dec 6 16:48 .mailbox.mail.colleagues.aslan drwx------ 2 andrew andrew 4096 Dec 6 16:31 cur -rw------- 1 andrew andrew 144 Dec 6 16:31 dovecot.index -rw------- 1 andrew andrew 10272 Dec 6 16:31 dovecot.index.cache -rw------- 1 andrew andrew 128 Dec 6 16:31 dovecot.index.log drwx------ 2 andrew andrew 4096 Dec 6 16:31 new drwx------ 5 andrew andrew 4096 Dec 6 16:53 .Sent Items -rw------- 1 andrew andrew 32 Dec 6 17:06 subscriptions drwx------ 2 andrew andrew 4096 Dec 6 16:31 tmp drwx------ 5 andrew andrew 4096 Dec 6 16:32 .Trash
PROBLEM:
When viewed in Thunderbird 3.1.6 or Outlook 2010:
These nested dirs are seen: ..mailbox ....mail
These nested dirs are NOT seen or can be subscribed: ......colleagues ........amy ........aslan
OBSERVATIONS:
When viewed in Apple Mail 4.3, all dirs are seen correctly.
Thank you, I appreciate any and all replies, comments, questions, and suggestions. Jason
On 07-12-10 16:37, jjs87@cornell.edu wrote:
I have a very bizarre problem that I hope someone can help me with. I am not sure if this is a Dovecot problem, or IMAP client problem.
I recently used Transend's Migrator to move mail from Exchange 2007 to my Dovecot 1.0.7 server. The program seems to have moved the nested IMAP dirs properly as seen below in a directory listing of the maildir dir. The nested dirs have indexes, cur, new dirs as expected.
However, when the account is viewed in Windows Thunderbird 3.1.6 or Outlook 2010 the 3rd tier dirs are not seen, nor can they be subscribed to. On a whim, I decided to try Apple Mail 4.3 to view the account and all the IMAP dirs can be seen and accessed as expected.
Any idea what is going on? Is this somehow an IMAP client problem (bug) or an issue with Dovecot and these clients?
Listing of the Maildir dir:
[root Maildir]# ls -al total 92 drwx------ 17 andrew andrew 4096 Dec 6 17:06 . drwx------ 9 andrew andrew 4096 Dec 6 15:58 .. drwx------ 5 andrew andrew 4096 Dec 6 16:31 .mailbox drwx------ 5 andrew andrew 4096 Dec 6 16:31 .mailbox.mail drwx------ 5 andrew andrew 4096 Dec 6 16:48 .mailbox.mail.colleagues drwx------ 5 andrew andrew 4096 Dec 6 17:02 .mailbox.mail.colleagues.amy drwx------ 5 andrew andrew 4096 Dec 6 16:48 .mailbox.mail.colleagues.aslan drwx------ 2 andrew andrew 4096 Dec 6 16:31 cur -rw------- 1 andrew andrew 144 Dec 6 16:31 dovecot.index -rw------- 1 andrew andrew 10272 Dec 6 16:31 dovecot.index.cache -rw------- 1 andrew andrew 128 Dec 6 16:31 dovecot.index.log drwx------ 2 andrew andrew 4096 Dec 6 16:31 new drwx------ 5 andrew andrew 4096 Dec 6 16:53 .Sent Items -rw------- 1 andrew andrew 32 Dec 6 17:06 subscriptions drwx------ 2 andrew andrew 4096 Dec 6 16:31 tmp drwx------ 5 andrew andrew 4096 Dec 6 16:32 .Trash
PROBLEM:
When viewed in Thunderbird 3.1.6 or Outlook 2010:
These nested dirs are seen: ..mailbox ....mail
These nested dirs are NOT seen or can be subscribed: ......colleagues ........amy ........aslan
OBSERVATIONS:
When viewed in Apple Mail 4.3, all dirs are seen correctly.
Thank you, I appreciate any and all replies, comments, questions, and suggestions. Jason
seems to work here:
i just create a folder 'test', a subfolder 'test', etc, etc
opensuse:/home/luuk/Maildir # ls -laR | grep test drwx------ 5 luuk users 4096 2010-12-07 16:59 .test drwx------ 5 luuk users 4096 2010-12-07 17:00 .test.test drwx------ 5 luuk users 4096 2010-12-07 16:59 .test.test.test drwx------ 5 luuk users 4096 2010-12-07 17:00 .test.test.test.test ./.test: ./.test/cur: ./.test/new: ./.test/tmp: ./.test.test: ./.test.test/cur: ./.test.test/new: ./.test.test/tmp: ./.test.test.test: ./.test.test.test/cur: ./.test.test.test/new: ./.test.test.test/tmp: ./.test.test.test.test: ./.test.test.test.test/cur: ./.test.test.test.test/new: ./.test.test.test.test/tmp: opensuse:/home/luuk/Maildir #
On 12/7/2010 11:02 AM, dovecot wrote:
On 07-12-10 16:37, jjs87@cornell.edu wrote:
I have a very bizarre problem that I hope someone can help me with. I am not sure if this is a Dovecot problem, or IMAP client problem.
I recently used Transend's Migrator to move mail from Exchange 2007 to my Dovecot 1.0.7 server. The program seems to have moved the nested IMAP dirs properly as seen below in a directory listing of the maildir dir. The nested dirs have indexes, cur, new dirs as expected.
However, when the account is viewed in Windows Thunderbird 3.1.6 or Outlook 2010 the 3rd tier dirs are not seen, nor can they be subscribed to. On a whim, I decided to try Apple Mail 4.3 to view the account and all the IMAP dirs can be seen and accessed as expected.
Any idea what is going on? Is this somehow an IMAP client problem (bug) or an issue with Dovecot and these clients?
Listing of the Maildir dir:
[root Maildir]# ls -al total 92 drwx------ 17 andrew andrew 4096 Dec 6 17:06 . drwx------ 9 andrew andrew 4096 Dec 6 15:58 .. drwx------ 5 andrew andrew 4096 Dec 6 16:31 .mailbox drwx------ 5 andrew andrew 4096 Dec 6 16:31 .mailbox.mail drwx------ 5 andrew andrew 4096 Dec 6 16:48 .mailbox.mail.colleagues drwx------ 5 andrew andrew 4096 Dec 6 17:02 .mailbox.mail.colleagues.amy drwx------ 5 andrew andrew 4096 Dec 6 16:48 .mailbox.mail.colleagues.aslan drwx------ 2 andrew andrew 4096 Dec 6 16:31 cur -rw------- 1 andrew andrew 144 Dec 6 16:31 dovecot.index -rw------- 1 andrew andrew 10272 Dec 6 16:31 dovecot.index.cache -rw------- 1 andrew andrew 128 Dec 6 16:31 dovecot.index.log drwx------ 2 andrew andrew 4096 Dec 6 16:31 new drwx------ 5 andrew andrew 4096 Dec 6 16:53 .Sent Items -rw------- 1 andrew andrew 32 Dec 6 17:06 subscriptions drwx------ 2 andrew andrew 4096 Dec 6 16:31 tmp drwx------ 5 andrew andrew 4096 Dec 6 16:32 .Trash
PROBLEM:
When viewed in Thunderbird 3.1.6 or Outlook 2010:
These nested dirs are seen: ..mailbox ....mail
These nested dirs are NOT seen or can be subscribed: ......colleagues ........amy ........aslan
OBSERVATIONS:
When viewed in Apple Mail 4.3, all dirs are seen correctly.
Thank you, I appreciate any and all replies, comments, questions, and suggestions. Jason
seems to work here:
i just create a folder 'test', a subfolder 'test', etc, etc
opensuse:/home/luuk/Maildir # ls -laR | grep test drwx------ 5 luuk users 4096 2010-12-07 16:59 .test drwx------ 5 luuk users 4096 2010-12-07 17:00 .test.test drwx------ 5 luuk users 4096 2010-12-07 16:59 .test.test.test drwx------ 5 luuk users 4096 2010-12-07 17:00 .test.test.test.test ./.test: ./.test/cur: ./.test/new: ./.test/tmp: ./.test.test: ./.test.test/cur: ./.test.test/new: ./.test.test/tmp: ./.test.test.test: ./.test.test.test/cur: ./.test.test.test/new: ./.test.test.test/tmp: ./.test.test.test.test: ./.test.test.test.test/cur: ./.test.test.test.test/new: ./.test.test.test.test/tmp: opensuse:/home/luuk/Maildir #
Thanks for the note. I should have mentioned that manually creating nested folders from within TB or Outlook works just fine. -Jason
On 07-12-10 17:12, jjs87@cornell.edu wrote:
On 12/7/2010 11:02 AM, dovecot wrote:
On 07-12-10 16:37, jjs87@cornell.edu wrote:
I have a very bizarre problem that I hope someone can help me with. I am not sure if this is a Dovecot problem, or IMAP client problem.
I recently used Transend's Migrator to move mail from Exchange 2007 to my Dovecot 1.0.7 server. The program seems to have moved the nested IMAP dirs properly as seen below in a directory listing of the maildir dir. The nested dirs have indexes, cur, new dirs as expected.
However, when the account is viewed in Windows Thunderbird 3.1.6 or Outlook 2010 the 3rd tier dirs are not seen, nor can they be subscribed to. On a whim, I decided to try Apple Mail 4.3 to view the account and all the IMAP dirs can be seen and accessed as expected.
Any idea what is going on? Is this somehow an IMAP client problem (bug) or an issue with Dovecot and these clients?
Listing of the Maildir dir:
[root Maildir]# ls -al total 92 drwx------ 17 andrew andrew 4096 Dec 6 17:06 . drwx------ 9 andrew andrew 4096 Dec 6 15:58 .. drwx------ 5 andrew andrew 4096 Dec 6 16:31 .mailbox drwx------ 5 andrew andrew 4096 Dec 6 16:31 .mailbox.mail drwx------ 5 andrew andrew 4096 Dec 6 16:48 .mailbox.mail.colleagues drwx------ 5 andrew andrew 4096 Dec 6 17:02 .mailbox.mail.colleagues.amy drwx------ 5 andrew andrew 4096 Dec 6 16:48 .mailbox.mail.colleagues.aslan drwx------ 2 andrew andrew 4096 Dec 6 16:31 cur -rw------- 1 andrew andrew 144 Dec 6 16:31 dovecot.index -rw------- 1 andrew andrew 10272 Dec 6 16:31 dovecot.index.cache -rw------- 1 andrew andrew 128 Dec 6 16:31 dovecot.index.log drwx------ 2 andrew andrew 4096 Dec 6 16:31 new drwx------ 5 andrew andrew 4096 Dec 6 16:53 .Sent Items -rw------- 1 andrew andrew 32 Dec 6 17:06 subscriptions drwx------ 2 andrew andrew 4096 Dec 6 16:31 tmp drwx------ 5 andrew andrew 4096 Dec 6 16:32 .Trash
PROBLEM:
When viewed in Thunderbird 3.1.6 or Outlook 2010:
These nested dirs are seen: ..mailbox ....mail
These nested dirs are NOT seen or can be subscribed: ......colleagues ........amy ........aslan
OBSERVATIONS:
When viewed in Apple Mail 4.3, all dirs are seen correctly.
Thank you, I appreciate any and all replies, comments, questions, and suggestions. Jason
seems to work here:
i just create a folder 'test', a subfolder 'test', etc, etc
opensuse:/home/luuk/Maildir # ls -laR | grep test drwx------ 5 luuk users 4096 2010-12-07 16:59 .test drwx------ 5 luuk users 4096 2010-12-07 17:00 .test.test drwx------ 5 luuk users 4096 2010-12-07 16:59 .test.test.test drwx------ 5 luuk users 4096 2010-12-07 17:00 .test.test.test.test ./.test: ./.test/cur: ./.test/new: ./.test/tmp: ./.test.test: ./.test.test/cur: ./.test.test/new: ./.test.test/tmp: ./.test.test.test: ./.test.test.test/cur: ./.test.test.test/new: ./.test.test.test/tmp: ./.test.test.test.test: ./.test.test.test.test/cur: ./.test.test.test.test/new: ./.test.test.test.test/tmp: opensuse:/home/luuk/Maildir #
Thanks for the note. I should have mentioned that manually creating nested folders from within TB or Outlook works just fine. -Jason
I unsubscribed them, and i cannot subscribe to these '.test.test.test' again. So, it seems to be a bug in Thunderbird
On 2010-12-07 8:17 AM, dovecot wrote:
On 07-12-10 17:12, jjs87@cornell.edu wrote:
On 12/7/2010 11:02 AM, dovecot wrote:
On 07-12-10 16:37, jjs87@cornell.edu wrote:
I have a very bizarre problem that I hope someone can help me with. I am not sure if this is a Dovecot problem, or IMAP client problem.
I recently used Transend's Migrator to move mail from Exchange 2007 to my Dovecot 1.0.7 server. The program seems to have moved the nested IMAP dirs properly as seen below in a directory listing of the maildir dir. The nested dirs have indexes, cur, new dirs as expected.
However, when the account is viewed in Windows Thunderbird 3.1.6 or Outlook 2010 the 3rd tier dirs are not seen, nor can they be subscribed to. On a whim, I decided to try Apple Mail 4.3 to view the account and all the IMAP dirs can be seen and accessed as expected.
Any idea what is going on? Is this somehow an IMAP client problem (bug) or an issue with Dovecot and these clients?
Listing of the Maildir dir:
[root Maildir]# ls -al total 92 drwx------ 17 andrew andrew 4096 Dec 6 17:06 . drwx------ 9 andrew andrew 4096 Dec 6 15:58 .. drwx------ 5 andrew andrew 4096 Dec 6 16:31 .mailbox drwx------ 5 andrew andrew 4096 Dec 6 16:31 .mailbox.mail drwx------ 5 andrew andrew 4096 Dec 6 16:48 .mailbox.mail.colleagues drwx------ 5 andrew andrew 4096 Dec 6 17:02 .mailbox.mail.colleagues.amy drwx------ 5 andrew andrew 4096 Dec 6 16:48 .mailbox.mail.colleagues.aslan drwx------ 2 andrew andrew 4096 Dec 6 16:31 cur -rw------- 1 andrew andrew 144 Dec 6 16:31 dovecot.index -rw------- 1 andrew andrew 10272 Dec 6 16:31 dovecot.index.cache -rw------- 1 andrew andrew 128 Dec 6 16:31 dovecot.index.log drwx------ 2 andrew andrew 4096 Dec 6 16:31 new drwx------ 5 andrew andrew 4096 Dec 6 16:53 .Sent Items -rw------- 1 andrew andrew 32 Dec 6 17:06 subscriptions drwx------ 2 andrew andrew 4096 Dec 6 16:31 tmp drwx------ 5 andrew andrew 4096 Dec 6 16:32 .Trash
PROBLEM:
When viewed in Thunderbird 3.1.6 or Outlook 2010:
These nested dirs are seen: ..mailbox ....mail
These nested dirs are NOT seen or can be subscribed: ......colleagues ........amy ........aslan
OBSERVATIONS:
When viewed in Apple Mail 4.3, all dirs are seen correctly.
Thank you, I appreciate any and all replies, comments, questions, and suggestions. Jason
seems to work here:
i just create a folder 'test', a subfolder 'test', etc, etc
opensuse:/home/luuk/Maildir # ls -laR | grep test drwx------ 5 luuk users 4096 2010-12-07 16:59 .test drwx------ 5 luuk users 4096 2010-12-07 17:00 .test.test drwx------ 5 luuk users 4096 2010-12-07 16:59 .test.test.test drwx------ 5 luuk users 4096 2010-12-07 17:00 .test.test.test.test ./.test: ./.test/cur: ./.test/new: ./.test/tmp: ./.test.test: ./.test.test/cur: ./.test.test/new: ./.test.test/tmp: ./.test.test.test: ./.test.test.test/cur: ./.test.test.test/new: ./.test.test.test/tmp: ./.test.test.test.test: ./.test.test.test.test/cur: ./.test.test.test.test/new: ./.test.test.test.test/tmp: opensuse:/home/luuk/Maildir #
Thanks for the note. I should have mentioned that manually creating nested folders from within TB or Outlook works just fine. -Jason
I unsubscribed them, and i cannot subscribe to these '.test.test.test' again. So, it seems to be a bug in Thunderbird
This sounds like a known Thunderbird bug:
https://bugzilla.mozilla.org/show_bug.cgi?id=592633
It won't remember subscriptions to folders nested more than 2 levels deep. It appears that the fix may show up "soon".
I'm guessing that the problem shows up in outlook from outlook honouring the subscription list set on the server by thunderbird.
-Greg
Thank you Greg for pointing out the TB bug. The TB bug is indeed the problem. (And well Outlook is just a terrible IMAP client..., so I won't comment more on that!) We discovered the problem on our own by manually adding all folders to the subscription file on the server. If you add all the nested folders to the subscription file, then TB will see all the folders.
Glad this wasn't a dovecot bug!
-Jason
On 12/7/2010 11:43 AM, Gregory Finch wrote:
On 2010-12-07 8:17 AM, dovecot wrote:
On 07-12-10 17:12, jjs87@cornell.edu wrote:
On 12/7/2010 11:02 AM, dovecot wrote:
On 07-12-10 16:37, jjs87@cornell.edu wrote:
I have a very bizarre problem that I hope someone can help me with. I am not sure if this is a Dovecot problem, or IMAP client problem.
I recently used Transend's Migrator to move mail from Exchange 2007 to my Dovecot 1.0.7 server. The program seems to have moved the nested IMAP dirs properly as seen below in a directory listing of the maildir dir. The nested dirs have indexes, cur, new dirs as expected.
However, when the account is viewed in Windows Thunderbird 3.1.6 or Outlook 2010 the 3rd tier dirs are not seen, nor can they be subscribed to. On a whim, I decided to try Apple Mail 4.3 to view the account and all the IMAP dirs can be seen and accessed as expected.
Any idea what is going on? Is this somehow an IMAP client problem (bug) or an issue with Dovecot and these clients?
Listing of the Maildir dir:
[root Maildir]# ls -al total 92 drwx------ 17 andrew andrew 4096 Dec 6 17:06 . drwx------ 9 andrew andrew 4096 Dec 6 15:58 .. drwx------ 5 andrew andrew 4096 Dec 6 16:31 .mailbox drwx------ 5 andrew andrew 4096 Dec 6 16:31 .mailbox.mail drwx------ 5 andrew andrew 4096 Dec 6 16:48 .mailbox.mail.colleagues drwx------ 5 andrew andrew 4096 Dec 6 17:02 .mailbox.mail.colleagues.amy drwx------ 5 andrew andrew 4096 Dec 6 16:48 .mailbox.mail.colleagues.aslan drwx------ 2 andrew andrew 4096 Dec 6 16:31 cur -rw------- 1 andrew andrew 144 Dec 6 16:31 dovecot.index -rw------- 1 andrew andrew 10272 Dec 6 16:31 dovecot.index.cache -rw------- 1 andrew andrew 128 Dec 6 16:31 dovecot.index.log drwx------ 2 andrew andrew 4096 Dec 6 16:31 new drwx------ 5 andrew andrew 4096 Dec 6 16:53 .Sent Items -rw------- 1 andrew andrew 32 Dec 6 17:06 subscriptions drwx------ 2 andrew andrew 4096 Dec 6 16:31 tmp drwx------ 5 andrew andrew 4096 Dec 6 16:32 .Trash
PROBLEM:
When viewed in Thunderbird 3.1.6 or Outlook 2010:
These nested dirs are seen: ..mailbox ....mail
These nested dirs are NOT seen or can be subscribed: ......colleagues ........amy ........aslan
OBSERVATIONS:
When viewed in Apple Mail 4.3, all dirs are seen correctly.
Thank you, I appreciate any and all replies, comments, questions, and suggestions. Jason
seems to work here:
i just create a folder 'test', a subfolder 'test', etc, etc
opensuse:/home/luuk/Maildir # ls -laR | grep test drwx------ 5 luuk users 4096 2010-12-07 16:59 .test drwx------ 5 luuk users 4096 2010-12-07 17:00 .test.test drwx------ 5 luuk users 4096 2010-12-07 16:59 .test.test.test drwx------ 5 luuk users 4096 2010-12-07 17:00 .test.test.test.test ./.test: ./.test/cur: ./.test/new: ./.test/tmp: ./.test.test: ./.test.test/cur: ./.test.test/new: ./.test.test/tmp: ./.test.test.test: ./.test.test.test/cur: ./.test.test.test/new: ./.test.test.test/tmp: ./.test.test.test.test: ./.test.test.test.test/cur: ./.test.test.test.test/new: ./.test.test.test.test/tmp: opensuse:/home/luuk/Maildir # Thanks for the note. I should have mentioned that manually creating nested folders from within TB or Outlook works just fine. -Jason
I unsubscribed them, and i cannot subscribe to these '.test.test.test' again. So, it seems to be a bug in Thunderbird
This sounds like a known Thunderbird bug:
https://bugzilla.mozilla.org/show_bug.cgi?id=592633
It won't remember subscriptions to folders nested more than 2 levels deep. It appears that the fix may show up "soon".
I'm guessing that the problem shows up in outlook from outlook honouring the subscription list set on the server by thunderbird.
-Greg
On 07/12/2010 15:37, jjs87@cornell.edu wrote:
I have a very bizarre problem that I hope someone can help me with. I am not sure if this is a Dovecot problem, or IMAP client problem.
I recently used Transend's Migrator to move mail from Exchange 2007 to my Dovecot 1.0.7 server. The program seems to have moved the nested IMAP dirs properly as seen below in a directory listing of the maildir dir. The nested dirs have indexes, cur, new dirs as expected.
However, when the account is viewed in Windows Thunderbird 3.1.6 or Outlook 2010 the 3rd tier dirs are not seen, nor can they be subscribed to. On a whim, I decided to try Apple Mail 4.3 to view the account and all the IMAP dirs can be seen and accessed as expected.
Any idea what is going on? Is this somehow an IMAP client problem (bug) or an issue with Dovecot and these clients?
There is a bug in Thunderbird which causes in this behaviour
http://www.dovecot.org/list/dovecot/2010-September/052620.html
Bill
On 1/7/2011 9:58 AM, William Blunn wrote:
On 07/12/2010 15:37, jjs87@cornell.edu wrote:
However, when the account is viewed in Windows Thunderbird 3.1.6 or Outlook 2010 the 3rd tier dirs are not seen, nor can they be subscribed to. On a whim, I decided to try Apple Mail 4.3 to view the account and all the IMAP dirs can be seen and accessed as expected.
Any idea what is going on? Is this somehow an IMAP client problem (bug) or an issue with Dovecot and these clients?
There is a bug in Thunderbird which causes in this behaviour
http://www.dovecot.org/list/dovecot/2010-September/052620.html
Which is supposedly fixed in 3.1.7...
participants (5)
-
Charles Marcus
-
dovecot
-
Gregory Finch
-
jjs87＠cornell.edu
-
William Blunn