help with t/s retrieval 'hangs' disconnect for inactivity
I have Dovecot 2.1.17 on Centos, all working well
since yesterday one user complaining he can not retrieve emails, TBird mail client says like '1 of 9' and, doesn't go any further.
that's on several of his PCs using TBird, on a LAN behind f/wall, quite physically remote to server, server in Sydney, remote client is SEAsia
looking at logs I see emails access, looking at server Maildir , new emails get moved from 'new' to 'cur'
what else can I do from server end ? what else should be done from user end ?
Jun 19 11:28:31 pop3(it@aaaa.com.au): Info: Disconnected for inactivity in reading our output top=0/0, retr=1/0, del=0/56, size=6562805 Jun 19 11:29:20 pop3(it@aaa.com.au): Info: Connection closed top=0/0, retr=1/0, del=0/56, size=6562805
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On Fri, 19 Jun 2015, voytek@sbt.net.au wrote:
since yesterday one user complaining he can not retrieve emails, TBird mail client says like '1 of 9' and, doesn't go any further.
that's on several of his PCs using TBird, on a LAN behind f/wall, quite physically remote to server, server in Sydney, remote client is SEAsia
looking at logs I see emails access, looking at server Maildir , new emails get moved from 'new' to 'cur'
what else can I do from server end ? what else should be done from user end ?
Jun 19 11:28:31 pop3(it@aaaa.com.au): Info: Disconnected for inactivity in reading our output top=0/0, retr=1/0, del=0/56, size=6562805 Jun 19 11:29:20 pop3(it@aaa.com.au): Info: Connection closed top=0/0, retr=1/0, del=0/56, size=6562805
verify that the TCP connection is working using wireshark or similiar tool. Maybe a firewall on your side cuts the connection?
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On Fri, June 19, 2015 5:02 pm, Steffen Kaiser wrote:
Jun 19 11:28:31 pop3(it@aaaa.com.au): Info: Disconnected for inactivity in reading our output top=0/0, retr=1/0, del=0/56, size=6562805 Jun 19 11:29:20 pop3(it@aaa.com.au): Info: Connection closed top=0/0, retr=1/0, del=0/56, size=6562805
verify that the TCP connection is working using wireshark or similiar tool. Maybe a firewall on your side cuts the connection?
Steffen, thanks.
it seems it was some issue with "abnormal long time reponse from some Thai gateways", as reported back by o/s user
is there some system where such issues are reported ? I vaguely recall being shown something like that in the past?
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On Sat, 20 Jun 2015, voytek@sbt.net.au wrote:
On Fri, June 19, 2015 5:02 pm, Steffen Kaiser wrote:
Jun 19 11:28:31 pop3(it@aaaa.com.au): Info: Disconnected for inactivity in reading our output top=0/0, retr=1/0, del=0/56, size=6562805 Jun 19 11:29:20 pop3(it@aaa.com.au): Info: Connection closed top=0/0, retr=1/0, del=0/56, size=6562805
verify that the TCP connection is working using wireshark or similiar tool. Maybe a firewall on your side cuts the connection?
it seems it was some issue with "abnormal long time reponse from some Thai gateways", as reported back by o/s user
is there some system where such issues are reported ? I vaguely recall being shown something like that in the past?
if you find such place, post it here, please :-)
Steffen Kaiser -----BEGIN PGP SIGNATURE----- Version: GnuPG v1
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My guess would be some crazy formated email that is causing that. Login via webmail/other email client and manage those new emails,
-----Original Message----- From: dovecot [mailto:dovecot-bounces@dovecot.org] On Behalf Of voytek@sbt.net.au Sent: sexta-feira, 19 de Junho de 2015 02:45 To: dovecot@dovecot.org Subject: help with t/s retrieval 'hangs' disconnect for inactivity
I have Dovecot 2.1.17 on Centos, all working well
since yesterday one user complaining he can not retrieve emails, TBird mail client says like '1 of 9' and, doesn't go any further.
that's on several of his PCs using TBird, on a LAN behind f/wall, quite physically remote to server, server in Sydney, remote client is SEAsia
looking at logs I see emails access, looking at server Maildir , new emails get moved from 'new' to 'cur'
what else can I do from server end ? what else should be done from user end ?
Jun 19 11:28:31 pop3(it@aaaa.com.au): Info: Disconnected for inactivity in reading our output top=0/0, retr=1/0, del=0/56, size=6562805 Jun 19 11:29:20 pop3(it@aaa.com.au): Info: Connection closed top=0/0, retr=1/0, del=0/56, size=6562805
participants (3)
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Jorge Bastos
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Steffen Kaiser
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voytek＠sbt.net.au