[Dovecot] Outlook 2002 sp-2 and initial connection after OS reboot
I have a strange problem that I have been experienceing with dovecot:
Dovecot version : 0.99.10.4-1 Using IMAP:
When I restart the OS (windows XP) and open up Outlook 2002 SP2 I don't automatically get my IMAP folders on the DOVECOT imap server. (the one on the uw_imap server open up straight away)
When I click on inbox I cam given a message saying : unable to connect to imap folders
When highlight the inbox and go to "file" "connect to <imap server>" I get the error again.. "unable to connect to imap folders"
If I just leave Outlook open for a while the folders mysteriously connect themselves.
Has anybody seen this before and does anybody have any ideas on what to do to fix things. Is this an Outlook problem or a dovecot problem? I searched the archives and theres been nothing recently about this kind of problem.
I need to get this system running in production very soon.
David Crisp IT Systems Administrator WSL Consultants Pty Ltd dcrisp@wsl.com.au 2-8 Harvey Street Richmond Vic 3121 Australia Phone: +61 3 9429 4666 Fax: +61 3 9429 2294 Web: www.wsl.com.au
WSL Consultants Pty Ltd www.wsl.com.au
Head Office: 2-8 Harvey Street, Richmond VIC 3121 Ph: (03) 9429 4666 Fax: (03) 9429 2294
Bendigo Office: Gate 6, Sharon Street La Trobe University, Bendigo PO Box 106, Strathdale VIC 3550 Ph: (03) 5444 7890 Fax: (03) 5444 7895
This message is intended solely for the individual(s) and entity(s) addressed. It is confidential and may contain legally privileged information. The use, copying or distribution of this message or any information it contains, by anyone other than the addressee, is prohibited. If you have received this message in error, please notify wsl@wsl.com.au. The mailbox address from which this message has been sent is for business mail only. Mail sent to it may be subject to security scanning and delivery of non-business messages sent to this address may not occur. Please note that the opinions expressed in this e-mail are those of the author, and are not necessarily those of WSL Consultants Pty Ltd.
###################################################################### This e-mail message has been scanned and cleared by MailMarshal http://www.marshalsoftware.com ######################################################################
On 29.12.2003, at 07:43, David Crisp wrote:
When I restart the OS (windows XP) and open up Outlook 2002 SP2 I don't automatically get my IMAP folders on the DOVECOT imap server. (the one on the uw_imap server open up straight away)
When I click on inbox I cam given a message saying : unable to connect to imap folders
Does it even try to connect to server? You could check with tcpdump or something similiar.
Is there anything in Dovecot's log files? What about after enabling auth_verbose = yes?
Do you use SSL? Does it work without?
Hi Timo,
Thanks for your response. After a little bit more research here is what I found:
- Im not using SSL at the moment. I intend to, but for the moment
I want things to WORK before adding an extra layer of complexty into the situation.
- I have a laptop that seems to consistantly fail to connect. I
have run TCPDUMP on the Debian Linux server running dovecot and I get NO traffic between the outlook client and the linux box from that machine at all when opening outlook. If I go to file connect to in outlook I can connect to the IMAP server, and if I leave it for a while it will automatically connect, but It wont connect automatically as soon as outlook is open.
- Dovecots files don't say much other than : imap-login: Jan 14 10:02:44 Info: Login: dcrisp [90.0.0.68]
I'm stumped as to what is happening here.
It LOOKS like its an OUTLOOK problem. However it works fine with the OTHER imap server we have which is on a different linux box.
David Crisp IT Systems Administrator WSL Consultants Pty Ltd dcrisp@wsl.com.au 2-8 Harvey Street Richmond Vic 3121 Australia Phone: +61 3 9429 4666 Fax: +61 3 9429 2294 Web: www.wsl.com.au
-----Original Message----- From: Timo Sirainen [mailto:tss@iki.fi] Sent: Tuesday, 6 January 2004 2:29 PM To: dcrisp@wsl.com.au Cc: dovecot@dovecot.org Subject: Re: [Dovecot] Outlook 2002 sp-2 and initial connection after OS reboot
On 29.12.2003, at 07:43, David Crisp wrote:
When I restart the OS (windows XP) and open up Outlook 2002 SP2 I don't automatically get my IMAP folders on the DOVECOT imap server. (the one on the uw_imap server open up straight away)
When I click on inbox I cam given a message saying : unable
to connect
to imap folders
Does it even try to connect to server? You could check with tcpdump or something similiar.
Is there anything in Dovecot's log files? What about after enabling auth_verbose = yes?
Do you use SSL? Does it work without?
WSL Consultants Pty Ltd www.wsl.com.au
Head Office: 2-8 Harvey Street, Richmond VIC 3121 Ph: (03) 9429 4666 Fax: (03) 9429 2294
Bendigo Office: Gate 6, Sharon Street La Trobe University, Bendigo PO Box 106, Strathdale VIC 3550 Ph: (03) 5444 7890 Fax: (03) 5444 7895
This message is intended solely for the individual(s) and entity(s) addressed. It is confidential and may contain legally privileged information. The use, copying or distribution of this message or any information it contains, by anyone other than the addressee, is prohibited. If you have received this message in error, please notify wsl@wsl.com.au. The mailbox address from which this message has been sent is for business mail only. Mail sent to it may be subject to security scanning and delivery of non-business messages sent to this address may not occur. Please note that the opinions expressed in this e-mail are those of the author, and are not necessarily those of WSL Consultants Pty Ltd.
###################################################################### This e-mail message has been scanned and cleared by MailMarshal http://www.marshalsoftware.com ######################################################################
On Wed, 14 Jan 2004 10:11:44 +1100 "David Crisp" dcrisp@wsl.com.au wrote:
It LOOKS like its an OUTLOOK problem. However it works fine with the OTHER imap server we have which is on a different linux box.
May I make a suggestion? Install a copy of 'the other' IMAP server on the same box as you have Dovecot. Stop Dovecot, run that server, see if Outlook connects. Disconnect Outlook, stop that server, start Dovecot, and try again. That way the ONLY difference is the IMAP server, and anything silly (firewall rules, routers, hardware, random acts of omnipotent beings) should be eliminated. Yes, I know you'll say none of those things apply in this case, but SOMETHING is different.
Keith
participants (3)
-
David Crisp
-
Keith Edmunds
-
Timo Sirainen