[Dovecot] problems to users want connect after not activity in dovecot

[tomas at tuxteam.de]

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On Thu, Mar 05, 2009 at 02:27:54PM -0200, maximatt wrote:
> hi,

[...]

> dovecot: Feb 06 20:45:55 Info: IMAP(user1): trash plugin: Added 'Sent
> Messages' with priority 3
> dovecot: Feb 06 20:45:55 Info: IMAP(user1): maildir:
> data=/var/vmail/mydomain/user1
> dovecot: Feb 06 20:45:55 Info: IMAP(user1): maildir:
> root=/var/vmail/mydomain/user1, index=/var/vmail/mydomain/user1,
> control=, inbox=
> dovecot: Feb 06 20:45:55 Info: IMAP(user1): Disconnected: Logged out
> dovecot: Feb 06 20:45:55 Info: IMAP(user1): Disconnected: Logged out

Is it *here* where they experience the wait...

> dovecot: Feb 07 07:47:50 Info: pop3-login: Disconnected: Inactivity:
> method=PLAIN, rip=xxx.xxx.xxx.xxx lip=xxx.xxx.xxx.xxx, TLS
> dovecot: Feb 07 07:51:09 Info: pop3-login: Disconnected: Inactivity:
> method=PLAIN, rip=xxx.xxx.xxx.xxx, lip=xxx.xxx.xxx.xxx, TLS
> dovecot: Feb 07 07:52:30 Info: pop3-login: Disconnected: Inactivity:
> method=PLAIN, rip=xxx.xxx.xxx.xxx, lip=xxx.xxx.xxx.xxx, TLS
> dovecot: Feb 07 07:57:26 Info: pop3-login: Disconnected: Inactivity:
> method=PLAIN, rip=xxx.xxx.xxx.xxx, lip=xxx.xxx.xxx.xxx, TLS

...or *here*?

> dovecot: Feb 07 08:27:26 Info: pop3-login: Login: user=<user2>,
> method=PLAIN, rip=xxx.xxx.xxx.xxx, lip=xxx.xxx.xxx.xxx, TLS

Have you checked that there is any connectivity to the box running
dovecot? You might try to ping it or traceroute it from the user's box,
just to rule out other strange scenarios.

The error text suggests otherwise, but I'd also check whether the name
resolves to an IP address at this time (ping will tell you that too).

Regards
- -- tomás
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