New created users can not log in

[Daniel Tröder]

On 09/16/2015 23:34, Ferdinand Gruber wrote:
> Hi,
> 
> I am using dovecot 2.2 for some time. All users on the system can log in
> using Horde Webmail.
> 
> But now, after creating a new user on the server with <useradd -m
> username> this new user is not able to log in. Of course I have set a
> password for the new user.
> 
> In the log file I can see:
> Sep 16 23:04:05 servername auth: gkr-pam: error looking up user information
> Sep 16 23:04:07 servername HORDE: [imp] [login] Authentication failed.
> [pid 1584 on line 730 of "/srv/www/htdocs/horde/imp/lib/Imap.php"]
> Sep 16 23:04:07 servername HORDE: [imp] FAILED LOGIN for calendar
> (93.82.157.132) to {imap://localhost/} [pid 1584 on line 157 of
> "/srv/www/htdocs/horde/imp/lib/Auth.php"]
> Sep 16 23:04:07 servername HORDE: [horde] FAILED LOGIN for calendar to
> horde (93.82.157.132) [pid 1584 on line 199 of
> "/srv/www/htdocs/horde/login.php"]
> 
> Please give me a hint.
Please raise the logging level of the auth section in 10-logging.conf
(auth_verbose=yes, auth_verbose_passwords=yes, auth_debug=yes,
auth_debug_passwords=yes) and reload Dovecot.

Then test login using fetchmail:
# fetchmail --check --nodetach --protocol IMAP  --all --keep --username
<email at adress> <IP>

And send the relevant log from the IMAP server (probably
/var/log/syslog), not the log of the webserver.

Greetings
Daniel

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