Postfix/dovecot: user unrecognized, file permissions being misread

[Edgar Pettijohn]

On 16-07-03 16:44:42, C. Andrews Lavarre wrote:
> Hello all. Have spent several days following the excellent tutorial:
> 
> http://www.binarytides.com/install-postfix-dovecot-debian/
> 
> but still fail to have the user recognized and am getting log entries
> that the mail directories are 0755 when I can clearly see that they are
> 0774.
> 
> Very puzzling, any help would be deeply appreciated.
> 
> Best regards, Andy
> =========== Details ===========
> ??? I can add directories under IMAP, so my IMAP login and permissions
> must be correct.
> 
> ??? I can create an outgoing message under IMAP, but clicking SEND just
> hangs. Logs do not indicate problem.
> 
> ??? I clearly can send it a message with smtp. The message is delivered
> to postfix, but then dovecot fails to deliver it to a mailbox.
> 	------------------------------------ Log Entries ---------------------
> ---------------
> 	# tail /var/log/mail 
> 		postfix/qmgr[16390]: 9D6E8C1A77: from=<alavarre at gmail.com>,
> size=2794, nrcpt=1 (queue active)
> 			Message has been received 
> 
> 		postfix/lmtp[16770]: C218DC197D: to=<alavarre at privustech.com>,
> relay=mail.privustech.com[private/lmtp], delay=2560,
> delays=2260/0.01/300/0, dsn=4.4.2, status=deferred (conversation with
> mail.privustech.com[private/lmtp] timed out while receiving the initial
> server greeting)
> 		lmtp is not working
> 		
> 	------------------------------------
>  	# tail /var/log/dovecot.log 
> 
> 		auth-worker(16612): Info:
> pam(alavarre at privustech.com,98.179.190.111): unknown user 

This could be a problem. 

> 
> 		imap-login: Info: Login: user=<alavarre at privustech.com>,
> method=PLAIN, rip=98.179.190.111, lip=70.186.159.22, mpid=16615, TLS,
> session=<ad;slfj;asfa;> 
> 
> 		imap(alavarre at privustech.com): Error:
> mkdir(/var/mail/vhosts/privustech.com/alavarre/cur) failed: Permission
> denied (euid=5000(vmail) egid=5000(vmail) missing +w perm:
> /var/mail/vhosts/privustech.com/alavarre, dir owned by 0:0 mode=0755) 
> However, the mail directory /var/mail/vhosts/privustech.com/alavarre is
> 	 -rwxrwxr-- vmail:vmail and I have restarted both postfix and dovecot.
>
  
I'm guessing vmail can't +w somewhere along the path of /var/mail/vhosts/etc...

> =========================
> System is openSUSE Leap 42.1 (64). postfix and dovecot with SASL authentication, connecting through a Unix socket:
> 	/etc/postfix/main.cf:
> 		virtual_transport = lmtp:unix:private/lmtp
> 		
> 	/etc/dovecot/conf.d/10-master.cf:			service lmtp {
> 		  unix_listener /var/spool/postfix/private/lmtp {
> 			mode = 0600
> 				user = postfix
> 				group = postfix
> 
> 		  }
> The lmtp socket is owned by postfix, while the mail system is owned by vmail, per the tutorial.
> 
> ------------------------------
> 
> I am using virtual users (not system users) defined in /etc/dovecot/dovecot-users:
> 	alavarre at privustech.com:{plain}ksaj;flkasjd;ds;f
> 	
> Thanks in advance, Andy

doveconf -n would be helpful
-- 
Edgar Pettijohn