Slow performance with large folders over the Internet

Daniel Tröder troeder at univention.de
Fri Mar 31 12:15:36 EEST 2017


On 03/31/2017 12:03 AM, Shawn Heisey wrote:
> Dovecot package version is 1:1.2.15-7+deb6u1.  It is in Debian 6.0.10,
> using the Debian package.
> 
> The server is in my basement at home, and is exposed to the Internet so
> I can fully access my mail from anywhere.  I use IMAP for reading mail.
> 
> I have a number of folders in my mailbox that have thousands of messages
> in them, from mailing lists.
> 
> When I'm at home, I have a LAN connection to the server.  It goes
> through a Cisco firewall that limits the connection speed to 100Mb/s.
> In this situation, I can open a folder with 25000 messages in it, click
> on the next unread message that Thunderbird did not know about before,
> and within a second or two, the message will download, allowing me to
> view it and reply.
> 
> When I'm at work, with highly variable network latency between
> Thunderbird and the server, doing exactly the same thing takes a LOT
> longer.  I have seen it take as long as 15 minutes for a single message.
>  If I open a folder with only a few messages in it, it is fast.
> 
> The server is not overloaded -- I can log into it with ssh and use "mutt
> -f" to open a folder directly.  Loading thousands of messages into mutt
> takes a while, but I have no difficulty using the ssh connection and
> running commandline programs.
> 
> This suggests that the IMAP communication between the server and the
> client involves a large amount of back and forth communication when the
> message count in the folder is high, possibly something for every
> message in the folder.  It happens quickly on a LAN but crawls on a
> connection with high latency.  I can understand it taking a few seconds
> longer on a high-latency link, but it takes minutes.
> 
> I do plan on building a new server and migrating to Dovecot 2.x, but I
> haven't had the time to work on that.
> 
> Is this a known problem? If so, is it fixed in 2.x?
> 
> Thanks,
> Shawn
This sounds like your companies firewall trying a mitm attack or
similar. Just a wild guess.

If the SSH-connection is good (probably ignored by the firewall or maybe
even prioritized), then forward your IMAP-traffic through it and see if
the problem persists. This is not meant as a solution, but to help
analyze the problem.

# ssh -L 10993:127.0.0.1:993 you at your.server
Then connect with Thunderbird to 127.0.0.1:10993.
You could also use :143, the SSH-tunnel is already encrypted.

Greetings
Daniel

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