"unknown user - trying the next userdb" Info in log

James Brown jlbrown at bordo.com.au
Wed Jan 30 01:06:23 EET 2019



> On 30 Jan 2019, at 9:24 am, Stephan Bosch <stephan at rename-it.nl> wrote:
> 
> 
> 
> Op 29/01/2019 om 01:51 schreef James Brown via dovecot:
>> I’ve set up a new mail server. Auth-worker is giving me this error all the time:
>> 
>> auth-worker(11160): Info: passwd(sales at bordo.com.au <mailto:sales at bordo.com.au>,10.0.0.54,<YSFoAYHAGoLAqAEo>): unknown user  - trying the next userdb
>> 
> 
> That is not an error. As the "Info: " prefix indicates, this is an innocuous informational message.
> 
> Regards,
> 
> Stephan.
> 
Thanks Stephan.

I know it’s not a major thing, it’s just that it is every third line of my log. 

Ie I get the auth-worker unknown user, then successful imap-login, then the imap logout.

So I’m just trying to figure out what is causing the auth-worker lookup failure so I can fix it. I did not have this in my old mail server, just the new one I’ve setup.

Is it a database issue or a Dovecot config issue? If so where?

Thanks,

James.




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