Unable to access mail via Outlook

[Goetz Schultz]

Hi,

can you see the server-side logs if there is any error?
What error does Outlook give you? Is the connection via SSL or plain?

Thanks and regards

   Goetz R. Schultz

On 15/10/2020 15:40, Odhiambo Washington wrote:
> On Tue, 13 Oct 2020 at 14:00, Jerry <jerry at seibercom.net> wrote:
> 
>> On Tue, 13 Oct 2020 09:48:16 +0300, Odhiambo Washington stated:
>>> Hola,
>>>
>>> Dovecot- 2.3.11.3 with mdbox.
>>>
>>> I have a situation where I can access (view) the e-mails when I use a
>>> web-based IMAP client, but NOT M$ Outlook (configured for IMAP).
>>> Is there an easy way to solve this?
>>> When I send an e-mail to the mailbox address, I can see it on the
>>> webmail, but not on Outlook.
>>
>> What version of MS Outlook are you using?
>>
>> --
>> Jerry
>>
> 
> 
> Hi Jerry,
> 
> I am using Outlook from Office 2019.
> 
> Thanks
> 
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