Unable to access mail via Outlook

[Odhiambo Washington]

On Mon, 19 Oct 2020 at 09:27, Aki Tuomi <aki.tuomi at open-xchange.com> wrote:

>
> > On 19/10/2020 09:16 Odhiambo Washington <odhiambo at gmail.com> wrote:
> >
> >
> > Bump!
> >
> >
> > On Fri, 16 Oct 2020 at 13:26, Odhiambo Washington <odhiambo at gmail.com>
> wrote:
> > >
> > >
> > >
> > > On Fri, 16 Oct 2020 at 13:15, Aki Tuomi <aki.tuomi at open-xchange.com>
> wrote:
> > > >
> > > >  > On 16/10/2020 13:11 Odhiambo Washington <odhiambo at gmail.com>
> wrote:
> > > >  >
> > > >  >
> > > >  >
> > > >  >
> > > >  >
> > > >  > On Fri, 16 Oct 2020 at 08:19, Aki Tuomi <
> aki.tuomi at open-xchange.com> wrote:
> > > >  > > > On 15/10/2020 18:14 Odhiambo Washington <odhiambo at gmail.com>
> wrote:
> > > >  > > >
> > > >  > > >
> > > >  > > > Here is what I see on the error.log:
> > > >  > > >
> > > >  > > > Oct 15 17:37:58 imap(technical at mydomain.name)<62260><9ucgmLax7s3F6FH2>:
> Error: Mailbox INBOX: Cache /var/spool/virtual/
> mydomain.name/technical/mdbox/mailboxes/INBOX/dbox-Mails/dovecot.index.cache
> (
> http://mydomain.name/technical/mdbox/mailboxes/INBOX/dbox-Mails/dovecot.index.cache)
> (
> http://mydomain.name/technical/mdbox/mailboxes/INBOX/dbox-Mails/dovecot.index.cache)
> (
> http://mydomain.name/technical/mdbox/mailboxes/INBOX/dbox-Mails/dovecot.index.cache):
> Deleting corrupted cache record uid=798:
> > > >  > > >
> > > >  > > > Best regards,
> > > >  > > > Odhiambo WASHINGTON,
> > > >  > > > Nairobi,KE
> > > >  > > > +254 7 3200 0004/+254 7 2274 3223
> > > >  > > > "Oh, the cruft.",grep ^[^#] :-)
> > > >  > >
> > > >  > > There is a bug in compression in 2.3.11.3, see
> https://dovecot.org/pipermail/dovecot/2020-September/119907.html
> > > >  > >
> > > >  > > Aki
> > > >  >
> > > >  > I don't use any compression mechanisms in my setup.
> > > >  >
> > > >  >
> > > >  >
> > > >  > --
> > > >  >
> > > >  > Best regards,
> > > >  > Odhiambo WASHINGTON,
> > > >  > Nairobi,KE
> > > >  > +254 7 3200 0004/+254 7 2274 3223
> > > >  > "Oh, the cruft.",grep ^[^#] :-)
> > > >
> > > >  Try rm /var/spool/virtual/
> mydomain.name/technical/mdbox/mailboxes/INBOX/dbox-Mails/dovecot.index.cache
> (
> http://mydomain.name/technical/mdbox/mailboxes/INBOX/dbox-Mails/dovecot.index.cache)
>
> > > >
> > > >  Aki
> > >
> > > I have done that. Sent a test mail. Outlook (using IMAP) does not sync
> the mailbox. It does not even receive the test mail.
> > > root at gw:/ # telnet 0 110
> > > Trying 0.0.0.0...
> > > Connected to 0.
> > > Escape character is '^]'.
> > > +OK Dovecot ready.
> > > user technical at mydomain.name
> > > +OK
> > > pass XXXXXXX
> > > +OK Logged in.
> > > stat
> > > +OK 330 23948401
> > >
> > >
> > >
> > > --
> > >
> > > Best regards,
> > > Odhiambo WASHINGTON,
> > > Nairobi,KE
>
> Hi!
>
> Are you sure the mail is delivered to right place? Can you see this mail
> using `doveadm fetch -u odhiambo text mailbox INBOX "*"`?
>
> Aki
>

Yes. I use SOGo as the IMAP client (webmail) and see all the emails - all
folders. However, Outlook doesn't.

mail_location = mdbox:~/mdbox

That doveadm command is able to fetch an e-mail, but just one mail.

My error log is filled with lines like this:

Oct 17 11:08:22 imap(sales1 at mydomain.name)<34837><tnOAYtmx7f3FtbLX>: Error:
Mailbox Trash: Cache /var/spool/virtual/
mydomain.name/sales1/mdbox/mailboxes/Trash/dbox-Mails/dovecot.index.cache:
Deleting corrupted cache record uid=8: UID 8:Broken virtual size in mailbox
Trash: read(/var/spool/virtual/mydomain.name/sales1/mdbox/storage/m.657):
FETCH BODY[] got too little data: 107289 vs 1338249
Oct 17 11:38:40 imap(sales1 at mydomain.name)<63260><C2G6ztmxEcPFtbLX>: Error:
Mailbox INBOX: Cache /var/spool/virtual/
mydomain.name/sales1/mdbox/mailboxes/INBOX/dbox-Mails/dovecot.index.cache:
Deleting corrupted cache record uid=956: UID 956: Broken virtual size in
mailbox INBOX: read(/var/spool/virtual/
mydomain.name/sales1/mdbox/storage/m.602): FETCH BODY[] got too little
data: 203354 vs 774706
Oct 17 11:38:40 imap(sales at mydomain.name)<62764><IhW6ztmxEMPFtbLX>: Error:
Mailbox Trash: Cache /var/spool/virtual/
mydomain.name/sales/mdbox/mailboxes/Trash/dbox-Mails/dovecot.index.cache:
Deleting corrupted cache record uid=294: UID 294: Broken virtual size in
mailbox Trash: read(/var/spool/virtual/mydomain.name/sales/mdbox/storage/m.3):
FETCH BODY[] got too little data: 6668 vs 937534
Oct 17 11:38:44 imap(sales1 at mydomain.name)<64479><sAT0ztmxFMPFtbLX>: Error:
Mailbox Sent Items: Cache /var/spool/virtual/
mydomain.name/sales1/mdbox/mailboxes/Sent
Items/dbox-Mails/dovecot.index.cache: Deleting corrupted cache record
uid=1: UID 1: Broken virtual size in mailbox Sent Items:
read(/var/spool/virtual/mydomain.name/sales1/mdbox/storage/m.24): FETCH
BODY[] got too little data: 5202 vs 1196884
Oct 17 11:38:46 imap(sales1 at mydomain.name)<64795><yPUlz9mxFcPFtbLX>: Error:
Mailbox Sent: Cache /var/spool/virtual/
mydomain.name/sales1/mdbox/mailboxes/Sent/dbox-Mails/dovecot.index.cache:
Deleting corrupted cache record uid=9: UID 9: Broken virtual size in
mailbox Sent: read(/var/spool/virtual/
mydomain.name/sales1/mdbox/storage/m.255): FETCH BODY[] got too little
data: 46155 vs 1156185
Oct 17 11:38:47 imap(sales1 at mydomain.name)<65316><Vr0/z9mxGMPFtbLX>: Error:
Mailbox Trash: Cache /var/spool/virtual/
mydomain.name/sales1/mdbox/mailboxes/Trash/dbox-Mails/dovecot.index.cache:
Deleting corrupted cache record uid=8: UID 8: Broken virtual size in
mailbox Trash: read(/var/spool/virtual/
mydomain.name/sales1/mdbox/storage/m.657): FETCH BODY[] got too little
data: 107289 vs 1338249



-- 
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254 7 3200 0004/+254 7 2274 3223
"Oh, the cruft.", grep ^[^#] :-)
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