IMAP sync issue in email clients

[Christian Mack]

Hello

That power down incident has corrupted your email files and indexes.
You should run an "doveadm force-resync -A" on your dovecot server.
Or at least for all users having that problem.


Kind regards,
Christian Mack

Am 29.03.22 um 10:52 schrieb ChandranManikandan:
> Hi Friends,
> 
> Anyone having the same issue, some users' email clients
> (Outlook,Thunderbird) have not synced any emails since morning.
> I tried to repair it myself but received the same message
> Is it server side issue or email client side issue.
> Appreciate anyone who could help me.
> .
> 
> On Tue, Mar 29, 2022 at 2:00 PM ChandranManikandan <kandakc at gmail.com>
> wrote:
> 
>> Hi Friends,
>>
>> Some few email accounts are sync issues come in
>> outlook,thunderbird,roundcube and squirrelmail after power shutdown
>> suddenly.
>> The dovecot mail log is shown below for those email accounts.
>> Can anyone help me to fix it?
>>
>>
>> imap(email at xxx.com)<19758><bW/i3lTbheQxJd/8>: Error: Mailbox INBOX:
>> UID=502283: read(/home/vpopmail/domains/
>> xxx.com/email/Maildir/cur/1648520174.28570.mail.xxx.com,S=13720:2,)
>> failed: Cached message size larger than expected (13720 > 0, box=INBOX,
>> UID=502283) (read reason=mail stream)
>> Mar 29 13:40:48 imap(email at xxx.com)<19758><bW/i3lTbheQxJd/8>: Error:
>> Corrupted record in index cache file /home/vpopmail/domains/
>> xxx.com/email/Maildir/dovecot.index.cache:  Broken physical size in
>> mailbox INBOX: read(/home/vpopmail/domains/
>> xxx.com/email/Maildir/cur/1648520174.28570.mail.xxx.com,S=13720:2,)
>> failed: Cached message size larger than expected (13720 > 0, box=INBOX,
>> UID=502283)
>> Mar 29 13:40:48 imap(email at xxx.com)<19758><bW/i3lTbheQxJd/8>: Error:
>> Mailbox INBOX: UID=502283: read(/home/vpopmail/domains/
>> xxx.com/email/Maildir/cur/1648520174.28570..mail.xxx.com,S=13720:2,)
>> failed: Cached message size larger than expected (13720 > 0, box=INBOX,
>> UID=502283) (read reason=)
>> Mar 29 13:40:48 imap(email at xxx.com)<19758><bW/i3lTbheQxJd/8>: Info: FETCH
>> failed: Internal error occurred. Refer to server log for more information.
>> [2022-03-29 13:40:48] in=323 out=589163 deleted=0 expunged=0 trashed=0
>> hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
>>
>> --
>>
>>
>> *Regards,Manikandan.C*
>>
> 
> 


-- 
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung IT-Dienste Forschung und Lehre
78457 Konstanz
+49 7531 88-4416

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