dovecot + sieve: message recovery possible after rule pointed to invalid mailbox?

[Christian Mack]

Hi

If the target folder of a sieve script is not existing or doesn't have 
the privileges needed, then the email will be stored in INBOX instead.

Therefore, no email lost ;-)


Kind regards,
Christian Mack

Am 09.05.22 um 17:05 schrieb Charles Gresham:
> Hi all,
> 
> we face the following situation:
> 
> 1, Customer created a mailbox (aka subfolder) "ABC" and setup a Pigeonhole Sieve script to file the messages into it. So fine, so good. All seemed to work out well.
> 
> 2. Customer renamed the mailbox to, let's say, "CDE" and did not change the Sieve script accordingly.
> 
> 3. We noticed this from a ~/.dovecot.sieve.log (after getting a complaint that messages were not arriving properly anymore :-o ):
> 
> 
> "
> sieve: info: started log at Apr 28 07:41:11.
> error: msgid=<433788c81ea044c4ae49cb39a6f673f3 at ALB-DC-EXC08.CLPL.INTERN>: failed to store into mailbox 'ABC': Internal error occurred. Refer to server log for more information. [2022-04-28 07:41:10].
> "
> 
> Does anybody in this list know if all these messages went to /dev/null - or else? If the latter: where/can we restore the messages?
> Which "server log" is meant in this error message?
> 
> I couldn't find the information needed by going through https://doc.dovecot.org/configuration_manual/sieve/ <https://doc.dovecot.org/configuration_manual/sieve/#> but I wonder if all the messages end in digital nirvana if a user sieve script points to non-existing mailboxes?
> 
> Thanks for any hint.
> 
> 
> Greetings,
> 
> C.
> 
> 


-- 
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung IT-Dienste Forschung und Lehre
78457 Konstanz
+49 7531 88-4416
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