<html><head><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><br class=""><div><br class=""><blockquote type="cite" class=""><div class="">On 20 Jul 2018, at 14.48, Fineware PM <<a href="mailto:postmaster@fineware.it" class="">postmaster@fineware.it</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><meta http-equiv="Content-Type" content="text/html; charset=UTF-8" class=""><div style="font-size: 10pt; font-family: Verdana,Geneva,sans-serif" class=""><p class="">Hello,</p><p class="">I use dovecot with dbox storage system.</p><p class="">Today I receive 2 mail (I see that in the maillog ) but I don't find in INBOX using my IMAP client.</p><p class="">I look in the files m.* and I find the message that I receive. But I cannot find it in any IMAP folder.</p><p class="">I try to run "doveadm force-resync -u user inbox" but nothing change.</p><p class="">I export all email using the command "doveadm backup -u user mbox:/tmp/mail:INDEX:/tmp/imap:LAYOUT:maildir++</p><p class="">and in the mbox file for inbox I found the 2 mails arrived.</p><p class="">How I can understand why I cannot see the messages ? or how I can recover it ?</p><p class="">Bet regards.</p><div class=""><br class=""></div></div></div></blockquote><br class=""></div><div>Can you see anything in the logs related? Do you use sieve scripts? Does the user have sieve script that might have moved/deleted the message?</div><div>Do you have maillog plugin enabled to log what the users do? Can you see the user deleting the mails? <a href="https://wiki.dovecot.org/Plugins/MailLog" class="">https://wiki.dovecot.org/Plugins/MailLog</a></div><div><br class=""></div><div>Sami</div><div><br class=""></div><br class=""></body></html>