Restored mail folders conflict with renamed original ones

[Nikolaos Milas]

On 22/2/2023 2:56 μ.μ., Nikolaos Milas wrote:

> On 22/2/2023 2:30 μ.μ., Aki Tuomi wrote:
>> Can you please try
>>
>> doveadm exec imap -u username_of_the_user
>> 1 LIST "" "*"
>>
>> and see if it is there?
>
> Here is the output:
>
> # doveadm exec imap -u userx
> * PREAUTH [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE 
> SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT 
> MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS 
> LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES 
> WITHIN CONTEXT=SEARCH LIST-STATUS BINARY MOVE SNIPPET=FUZZY 
> PREVIEW=FUZZY PREVIEW STATUS=SIZE SAVEDATE LITERAL+ NOTIFY SPECIAL-USE 
> QUOTA] Logged in as userx
> 1 LIST "" "*"
> ...
> * LIST (\HasChildren \UnMarked) "." "Grants Active"
> * LIST (\HasChildren \UnMarked) "." "Grants Active.European"
> * LIST (\HasNoChildren \UnMarked) "." "Grants Active.European.URBAN 
> RELEAF"
> * LIST (\HasChildren \UnMarked) "." "Grants Active.European.SMURBS"
> * LIST (\HasNoChildren \UnMarked) "." "Grants 
> Active.European.SMURBS.In Kind"
> * LIST (\HasNoChildren \UnMarked) "." "Grants 
> Active.European.SMURBS.Final Reports"
> * LIST (\HasNoChildren \UnMarked) "." "Grants Active.European.RI-URBANS"
> * LIST (\HasNoChildren \UnMarked) "." "Grants Active.European.QA4EO"
> * LIST (\HasNoChildren \UnMarked) "." "Grants 
> Active.European.ATMO-ACCESS"
> * LIST (\HasNoChildren \UnMarked) "." "Grants Active.European.IGOSP"
> * LIST (\HasNoChildren \UnMarked) "." "Grants Active.European.GAUSS"
> * LIST (\HasNoChildren \UnMarked) "." "Grants Active.European.E-SHAPE"
> * LIST (\HasNoChildren \UnMarked) "." "Grants Active.European.CIROCCO"
> * LIST (\HasNoChildren \UnMarked) "." "Grants Active.European.InCASE"
> * LIST (\HasNoChildren) "." "Grants Active.European.EIFFEL"
> * LIST (\HasNoChildren) "." "Grants Active.European.ARSINOE"
> * LIST (\HasChildren \UnMarked) "." "Grants Active.International"
> * LIST (\HasNoChildren \UnMarked) "." "Grants 
> Active.International.India - 2320"
> * LIST (\HasNoChildren \UnMarked) "." "Grants Active.International.2324"
> * LIST (\HasNoChildren \UnMarked) "." "Grants Active.International.GAUSS"
> * LIST (\HasNoChildren \UnMarked) "." "Grants 
> Active.International.CIROCCO"
> * LIST (\HasNoChildren \UnMarked) "." "Grants Active.International.IGOSP"
> * LIST (\HasNoChildren \UnMarked) "." "Grants 
> Active.International.ATMO-ACCESS"
> * LIST (\HasNoChildren \UnMarked) "." "Grants 
> Active.International.URBAN RELEAF"
> * LIST (\HasNoChildren \UnMarked) "." "Grants 
> Active.International.InCASE"
> * LIST (\HasNoChildren \UnMarked) "." "Grants 
> Active.International.ARSINOE"
> * LIST (\HasNoChildren \UnMarked) "." "Grants 
> Active.International.RI-URBANS"
> * LIST (\HasNoChildren \UnMarked) "." "Grants 
> Active.International.E-SHAPE"
> * LIST (\HasNoChildren \UnMarked) "." "Grants 
> Active.International.EIFFEL"
> * LIST (\HasNoChildren \UnMarked) "." "Grants Active.International.QA4EO"
> * LIST (\HasChildren \UnMarked) "." "Grants Active.International.SMURBS"
> * LIST (\HasNoChildren \UnMarked) "." "Grants 
> Active.International.SMURBS.Final Reports"
> * LIST (\HasNoChildren \UnMarked) "." "Grants 
> Active.International.SMURBS.In Kind"
> ...
>
> So, yes, the Mail Folders in question are indeed listed above.

Waiting for your feedback, I decided to remove the restored folders 
(Grants Active.European*) in case it makes any difference. After 
removing them I also did:

    # doveadm -v force-resync -u userx Grants\ Active # doveadm -v
    force-resync -u userx Grants\ Active.International

Then I asked the user to access his mailbox again, but it didn't make 
any difference. As in the beginning, the only two directories appearing 
in "Grants Active.International" folder are the following:

    Grants Active.International.2324
    Grants Active.International.India

which are the two newest ones (all the others are the same with those in 
the initial "Grants Active.European" folder which was renamed to "Grants 
Active.International").

I look forward to your advice and assistance. What may be causing the 
mailbox to not open the rest of the folders?

Thanks a lot,
Nick

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