Unable to access mail via Outlook

Aki Tuomi aki.tuomi at open-xchange.com
Mon Oct 19 09:27:39 EEST 2020


> On 19/10/2020 09:16 Odhiambo Washington <odhiambo at gmail.com> wrote:
> 
> 
> Bump!
> 
> 
> On Fri, 16 Oct 2020 at 13:26, Odhiambo Washington <odhiambo at gmail.com> wrote:
> > 
> > 
> > 
> > On Fri, 16 Oct 2020 at 13:15, Aki Tuomi <aki.tuomi at open-xchange.com> wrote:
> > > 
> > >  > On 16/10/2020 13:11 Odhiambo Washington <odhiambo at gmail.com> wrote:
> > >  > 
> > >  > 
> > >  > 
> > >  > 
> > >  > 
> > >  > On Fri, 16 Oct 2020 at 08:19, Aki Tuomi <aki.tuomi at open-xchange.com> wrote:
> > >  > > > On 15/10/2020 18:14 Odhiambo Washington <odhiambo at gmail.com> wrote:
> > >  > > > 
> > >  > > > 
> > >  > > > Here is what I see on the error.log:
> > >  > > > 
> > >  > > > Oct 15 17:37:58 imap(technical at mydomain.name)<62260><9ucgmLax7s3F6FH2>: Error: Mailbox INBOX: Cache /var/spool/virtual/mydomain.name/technical/mdbox/mailboxes/INBOX/dbox-Mails/dovecot.index.cache (http://mydomain.name/technical/mdbox/mailboxes/INBOX/dbox-Mails/dovecot.index.cache) (http://mydomain.name/technical/mdbox/mailboxes/INBOX/dbox-Mails/dovecot.index.cache) (http://mydomain.name/technical/mdbox/mailboxes/INBOX/dbox-Mails/dovecot.index.cache): Deleting corrupted cache record uid=798:
> > >  > > > 
> > >  > > > Best regards,
> > >  > > > Odhiambo WASHINGTON,
> > >  > > > Nairobi,KE
> > >  > > > +254 7 3200 0004/+254 7 2274 3223
> > >  > > > "Oh, the cruft.",grep ^[^#] :-)
> > >  > > 
> > >  > > There is a bug in compression in 2.3.11.3, see https://dovecot.org/pipermail/dovecot/2020-September/119907.html
> > >  > > 
> > >  > > Aki
> > >  > 
> > >  > I don't use any compression mechanisms in my setup.
> > >  > 
> > >  > 
> > >  > 
> > >  > -- 
> > >  > 
> > >  > Best regards,
> > >  > Odhiambo WASHINGTON,
> > >  > Nairobi,KE
> > >  > +254 7 3200 0004/+254 7 2274 3223
> > >  > "Oh, the cruft.",grep ^[^#] :-)
> > >  
> > >  Try rm /var/spool/virtual/mydomain.name/technical/mdbox/mailboxes/INBOX/dbox-Mails/dovecot.index.cache (http://mydomain.name/technical/mdbox/mailboxes/INBOX/dbox-Mails/dovecot.index.cache) 
> > >  
> > >  Aki
> > 
> > I have done that. Sent a test mail. Outlook (using IMAP) does not sync the mailbox. It does not even receive the test mail.
> > root at gw:/ # telnet 0 110
> > Trying 0.0.0.0...
> > Connected to 0.
> > Escape character is '^]'.
> > +OK Dovecot ready.
> > user technical at mydomain.name
> > +OK
> > pass XXXXXXX
> > +OK Logged in.
> > stat
> > +OK 330 23948401
> > 
> > 
> > 
> > -- 
> > 
> > Best regards,
> > Odhiambo WASHINGTON,
> > Nairobi,KE

Hi!

Are you sure the mail is delivered to right place? Can you see this mail using `doveadm fetch -u odhiambo text mailbox INBOX "*"`?

Aki


More information about the dovecot mailing list