Users unable to login

Aki Tuomi aki.tuomi at open-xchange.com
Wed Oct 21 14:11:31 EEST 2020


Can you turn on 

auth_debug=yes

and then see what happens?

Aki

> On 21/10/2020 13:46 jesus san miguel <jesus.sanmiguel at gmail.com> wrote:
> 
>  
> Yes, we support DIGEST-MD5, but the password is correct: If I restart
> the service, they can login immediately.
> 
> [root at hermes dovecot]# grep md5 *
> grep: conf.d: Is a directory
> toaster.conf:auth_mechanisms = plain login digest-md5 cram-md5
> [root at hermes dovecot]#
> 
> On Wed, Oct 21, 2020 at 12:12 PM Aki Tuomi <aki.tuomi at open-xchange.com> wrote:
> >
> >
> > > On 21/10/2020 12:58 jesus san miguel <jesus.sanmiguel at gmail.com> wrote:
> > >
> > >
> > > I have certain power users who can't login through POP3 or IMAP from
> > > their computer while being receiving mail on their cell phones (pop3),
> > > despite pop3_lock_session = no
> > >
> > > Am I hitting some other limit? I don't see any error in dovecot.log
> > > but a generic failed login:
> > >
> > > Oct 21 10:31:44 imap-login: Info: Disconnected (auth failed, 1
> > > attempts in 2 secs): user=<someuser at somedomain.com>,
> > > method=DIGEST-MD5, rip=::1, lip=::1, secured,
> > > session=<XSVQLSqy2IYAAAAAAAAAAAAAAAAAAAAB>
> > >
> > > Running version is 2.3.11.3
> >
> > Do you support DIGEST-MD5 logins? If yes, then they have wrong password.
> >
> > Aki


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