I make other test:
If I dump the message file m.xxx with doveadm dump I found
Detected file type: dbox file.msg_header_size = 30 file.create_stamp = 1532017559 (2018-07-19 18:25:59)
offset 16: msg.size = 2252089 msg.received = 1532017559 (2018-07-19 18:25:59) msg.virtual-size = 2281418 msg.guid = 06b7dd2c97bb505b54340000193e0904 msg.orig-mailbox = INBOX
if I dump the index of inbox : "doveadm -v dump example.com/user/idx/mailboxes/INBOX/dovecot.index"
I don't find the message.
I think is corrupted the index
Il 20/07/2018 14:04 Fineware PM ha scritto:
Hello,
no sieve SCRIPT.
in the maillog say "Stored to INBOX".
I don't have the maillog plugin, I install it now to track future problems.
But If I backup the inbox all email (also that I cannot see) is in the mbox file.
Il 20/07/2018 13:56 Sami Ketola ha scritto:
On 20 Jul 2018, at 14.48, Fineware PM postmaster@fineware.it wrote:
Hello,
I use dovecot with dbox storage system.
Today I receive 2 mail (I see that in the maillog ) but I don't find in INBOX using my IMAP client.
I look in the files m.* and I find the message that I receive. But I cannot find it in any IMAP folder.
I try to run "doveadm force-resync -u user inbox" but nothing change.
I export all email using the command "doveadm backup -u user mbox:/tmp/mail:INDEX:/tmp/imap:LAYOUT:maildir++
and in the mbox file for inbox I found the 2 mails arrived.
How I can understand why I cannot see the messages ? or how I can recover it ?
Bet regards.
Can you see anything in the logs related? Do you use sieve scripts? Does the user have sieve script that might have moved/deleted the message? Do you have maillog plugin enabled to log what the users do? Can you see the user deleting the mails? https://wiki.dovecot.org/Plugins/MailLog
Sami
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