sieve is working/forwarding mail - but not for all users
Hi,
we have dovecot-ee-2.2.18.2 and pigeonhole/managesieve 0.4.8 running for some time.
Today some users informed us that they did not get mails from one project account forwarded to there personal accounts any more.
This worked till one week ago and I cant think of any changes we made...
The project account keeps a copy of received mails.
I tried two different accounts to configure forwarding to internal and external mail addresses which is working.
Question: Any hint or idea? How may I debug sieve forwarding?
Thanks and regards . GötzAm 25.11.2015 um 15:05 schrieb Götz Reinicke - IT Koordinator:
Hi,
we have dovecot-ee-2.2.18.2 and pigeonhole/managesieve 0.4.8 running for some time.
Today some users informed us that they did not get mails from one project account forwarded to there personal accounts any more.
This worked till one week ago and I cant think of any changes we made...
The project account keeps a copy of received mails.
I tried two different accounts to configure forwarding to internal and external mail addresses which is working.
Question: Any hint or idea? How may I debug sieve forwarding?
Thanks and regards . Götz
look at the related rules and logs ( search for sieve )
i.e
http://wiki.dovecot.org/LDA/Sieve/Dovecot
... Compile and Runtime Logging
Best Regards MfG Robert Schetterer
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Hi,
to how many addresses do you redirect the incoming mails? Could it be that you hit the "sieve_max_redirects = n" configuration parameter?
Regards Urban
Am 25.11.2015 um 15:05 schrieb Götz Reinicke - IT Koordinator:
Hi,
we have dovecot-ee-2.2.18.2 and pigeonhole/managesieve 0.4.8 running for some time.
Today some users informed us that they did not get mails from one project account forwarded to there personal accounts any more.
This worked till one week ago and I cant think of any changes we made...
The project account keeps a copy of received mails.
I tried two different accounts to configure forwarding to internal and external mail addresses which is working.
Question: Any hint or idea? How may I debug sieve forwarding?
Thanks and regards . Götz
Thanks all,
found a config file with the adjusted sieve_max_redirects which was saved during an update.
Regards . GötzAm 25.11.15 um 15:32 schrieb Urban Loesch:
Hi,
to how many addresses do you redirect the incoming mails? Could it be that you hit the "sieve_max_redirects = n" configuration parameter?
Regards Urban
Am 25.11.2015 um 15:05 schrieb Götz Reinicke - IT Koordinator:
Hi,
we have dovecot-ee-2.2.18.2 and pigeonhole/managesieve 0.4.8 running for some time.
Today some users informed us that they did not get mails from one project account forwarded to there personal accounts any more.
This worked till one week ago and I cant think of any changes we made...
The project account keeps a copy of received mails.
I tried two different accounts to configure forwarding to internal and external mail addresses which is working.
Question: Any hint or idea? How may I debug sieve forwarding?
Thanks and regards . Götz
participants (3)
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Götz Reinicke - IT Koordinator
-
Robert Schetterer
-
Urban Loesch