[Dovecot] Clients cannot empty trash

[james edwards]

I am having a problem with Dovecot and imap; users are not being able to
empty their trash from time to time. Here is what I am running:

[root at xxxx root]# rpm -q dovecot
dovecot-0.99.13-3.FC3
[root at xxxx root]# uname -a
Linux xxxx 2.6.12-1.1381_FC3smp #1 SMP Fri Oct 21 04:03:26 EDT 2005 i686
i686 i386 GNU/Linux
[root at xxxx root]#

Several times a week different users get the following pop up message when
they empty trash (manually by selecting "delete trash" on their mail
client):

"The current command did not succeed. The mail server responded: Internal
error occurred. Refer to server log for more information. {2006-02-22
08:46:24]."

The quick and dirty fix is to go into their home dir and empty the trash
folder (ie "> Trash"). I have checked the log and do not see anything useful
at the time noted in the pop up error message on the users client. I have
now set up logging to separate files to make debugging a bit easier:

log_path = /var/log/dovecot.log
info_log_path = /var/log/dovecot-info.log

Most of my users are using Netscape for mail. I have searched the web and
archives of this list with little luck. Some people mention issues with
quota
but I am not running quota.

Has anyone seen this or can point me in the right direction to debug this
problem further ?

James H. Edwards
Network Systems Administrator
Judicial Information Division
jedwards at nmcourts.com
(505)476-6960
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://dovecot.org/pipermail/dovecot/attachments/20060222/3e927a1c/attachment.htm