[Dovecot] Bah! Outlook

[Jason Wohlford]

On Apr 15, 2008, at 12:32 AM, Uldis Pakuls wrote:
> Jason Wohlford wrote:
>> Hi All,
>>
>> I run a little hosting company. I use Dovecot 1.0.10* with IMAP  
>> exclusively. Lots of my customers use Outlook or Outlook Express.  
>> This poses a problem. These programs don't and have absolutely no  
>> workarounds to move messages to a trash folder when deleted. They  
>> only mark the message for deletion. Then, users have to purge the  
>> message to actually delete it. Outlook has a way to hide deleted  
>> messages and also auto-purge them when moving to a different  
>> folder. That just doesn't cut it. (Thanks Microsoft! :-p )
>>
>> So, I'm thinking Dovecot could pick up where Microsoft left off.
>>
>> It seems to me there needs to be two things done. First, a system  
>> that automatically copy a message marked for deletion from one  
>> folder (e.g. INBOX) to a trash folder (e.g. Trash, Deleted  
>> Messages, etc.) Dovecot's lazy_expunge might already do this, but I  
>> couldn't quite discern it from the wiki docs. Second, a way to only  
>> do this when Outlook or Outlook Express is the one who is deleting  
>> a message.
>>
>> Possibility? Comments?
>>
> Yes...outlook is one of the worst imap client I have seen..:)
>
> The problem is that the user's Trash folder was not at the root  
> level of the email account. Outlook did not know how to deal with  
> that. Move/create users trash folder to the root level. Look for  
> trash (deleted items) folder with the correct icon appeared. Correct  
> icon indicates that Outlook now recognizes trash as trash folder.


I'll have to look into that. That's very interesting. Thanks for the  
tip Uldis.

-- 
Jason Wohlford
<jason at wohlford.org>
<http://wohlford.org>