Dovecot/Rainloop 2.0.13-1_129.el5

[Chris Smith]

> On 5 May 2016, at 21:03, Edgar Pettijohn <edgar at pettijohn-web.com> wrote:
> 
> 
> 
> On 05/05/16 14:40, Chris Smith wrote:
>> I configured Dovecot on our mail server under Centos 5.3 (I think) some while ago now (about 2 years) and, to the best of my knowledge,it had been working correctly all that time.
>> 
>> However, one of the team wanted to use webmail while away from base and found that, although he could receive emails OK, he was unable to reply or send fresh emails. When he pressed Send he got a message “Authentication failed" in a pop-up box.
>> 
>> He assured me that sending mail had been working and I was certain that I had tested that aspect when I was setting Dovecot up, at least for local mail.
>> 
>> I tried to send email from my Dovecot account and had the same problem.
>> 
>> Our MTA is sendmail and that is not configured to authenticate on outgoing mail, The configuration for sendmail hasn’t changed at least since the last update in 16 March 2015 (sendmail 8.13.8-10.el5_11).
>> 
>> Dovecot uses php-5.5.5 in this set up.
>> 
>> The relevant entry in /var/log/maillog when I attempt to send an email from Dovecot is:
>> 
>> May  5 16:34:29 firewall dovecot: auth: Debug: auth client connected (pid=13001)
>> May  5 16:34:29 firewall dovecot: auth: Debug: client in: AUTH	1	PLAIN	service=imap	secured	lip=127.0.0.1	rip=127.0.0.1	lport=143	rport=51861	resp=AGNocmlzADB1dFkwdUcwNDkh
>> May  5 16:34:29 firewall dovecot: auth: Debug: pam(chris,127.0.0.1): lookup service=dovecot
>> May  5 16:34:29 firewall dovecot: auth: Debug: pam(chris,127.0.0.1): #1/1 style=1 msg=Password:
>> May  5 16:34:29 firewall dovecot: auth: Debug: client out: OK	1	user=chris
>> May  5 16:34:29 firewall dovecot: auth: Debug: master in: REQUEST	2607546369	13001	1	0bcf2e3a108cd9cd18eaff4b7de9c428
>> May  5 16:34:29 firewall dovecot: auth: Debug: passwd(chris,127.0.0.1): lookup
>> May  5 16:34:29 firewall dovecot: auth: Debug: master out: USER	2607546369	chris	system_groups_user=chris	uid=514	gid=100	home=/home/chris
>> May  5 16:34:29 firewall dovecot: imap-login: Login: user=<chris>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, mpid=13002, secured
>> May  5 16:34:29 firewall dovecot: imap(chris): Disconnected: Logged out bytes=11/334
>> May  5 16:34:29 firewall sendmail[13003]: u45FYTtd013003: localhost.localdomain [127.0.0.1] did not issue MAIL/EXPN/VRFY/ETRN during connection to MTA
> Looks like a rainloop issue. Apparently it isn't speaking to sendmail correctly.

You are quite correct. I had misconfigured the domain to require authentication. All is working now. Many thanks

> 
> 
>> 
>> 
>> The webmail server and our mail server are the same system. The firewall is open for port 143.
>> 
>> It is only send from Dovecot that fails authentication, all other outgoing mail is sent correctly.
>> 
>> Does anyone have any idea where else I can look for clues as to why there is this behaviour?
>> 
>> Suplementary question: what does the “Sign me” check box on the webmail log in page do?
>> 
>> Many thanks.
>> 
>> Chris