folders not visible on copied mail folders

[Steffen Kaiser]

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On Tue, 17 Jul 2018, Mark Foley wrote:
> On Tue, 17 Jul 2018 08:06:24 +0200 Steffen Kaiser <skdovecot at inf.h-brs.de> wrote:
>>
>> On Mon, 16 Jul 2018, Mark Foley wrote:
>>
>>> We had a user quit recently.  Three days ago I copied his entire Maildir folder to another user
>>> to that user's Maildir/.JoesEmail.  I changed ownership and made the permission 'chmod -R
>>> og-rwx .', just like all the other files/directories of the new owner.  This didn't work to show
>>> the new folder.  Today, in his Thunderbird client, I subscribed to the 'JoesEmail' folder.  I
>>> restarted dovecot and restarted Thunderbird.
>>>
>>> In Thunderbird, the 'JoesEmail' folder now shows, but it is empty and shows none of the
>>> subordinate mail folders.  I ran 'doveadm index -u newowner JoesEmail' and
>>> 'doveadm force-resync -u newowner JoesEmail'.  This didn't help.
>>>
>>> I did this once before with a previous user who quit and only changed ownership, no
>>> subscribing, no doveadm, and that worked.
>>>
>>> What am I doing wrong?
>>
>> Your description might be interpreted one way or another, esp. "copied his
>> entire Maildir folder ... to that user's Maildir/.JoesEmail".
>>
>> Also, it depends on how you have configured mail_location.
>>
>> If this means that you have:
>> Maildir/.JoesEmail/{new,cur,tmp}
>> Maildir/.JoesEmail/.mailbox/{new,cur,tmp}
>> Maildir/.JoesEmail/.mailbox.submailbox/{new,cur,tmp}
>> now, that will clash with the standard Maildir format:
>> https://wiki2.dovecot.org/MailboxFormat/Maildir
>>
>> You would need to move the subfolders with a leading dot of .JoesEmail
>> into:
>> Maildir/.JoesEmail/{new,cur,tmp}
>> Maildir/.JoesEmail.mailbox/{new,cur,tmp}
>> Maildir/.JoesEmail.mailbox.submailbox/{new,cur,tmp}
>>
>> If you use :LAYOUT=fs to mail_location, .JoesEmail should spell JoesEmail
>>
>> Subscription is needed only, if the mail client "displays subscribed
>> folders only" or does not "display all folders". The meaning of the
>> setting varies from client to client.
>>
>> Another way would to keep the other account and share it via ACLs:
>> https://wiki2.dovecot.org/SharedMailboxes/Shared
>>
>> Steffen Kaiser
>
> Steffen, thanks for your reply. I did have the copied folders as shown in your first example. I
> changed that to what you show as the remedy. The target user's Maildir folder now has:
>
> drwx------  5 mpress domusers   4096 2017-06-28 20:07 .Deleted\ Messages.Junk/
> drwx------  5 mpress domusers   4096 2018-07-16 23:22 .Delta\ Dental/
> drwx------ 21 mpress domusers   4096 2018-07-17 16:48 .Dennis\ Email/
> drwx------  5 mpress domusers   4096 2018-07-16 23:15 .Dennis\ Email.Deleted\ Items/
> drwx------  5 mpress domusers   4096 2018-07-16 23:15 .Dennis\ Email.Deleted\ Items.Sent/
> drwx------  5 mpress domusers   4096 2018-07-17 17:02 .Drafts/
> drwx------  5 mpress domusers   4096 2018-07-17 16:35 .ESI/
>
> Where '.Dennis Email' is the folder for the old user. I copied the old user's 'Maildir/.Deleted Items'
> and 'Maildir/.Deleted Items/Sent' to the target user's 'Maildir/.Dennis Email.Deleted Items'
> and 'Maildir/.Deleted Items/Sent, respective. That how I understood what you advised. There are
> more such subfolders, but I thought I'd try this one first.

> However, still only the "Dennis Email" folder shows in the mail client, empty, no sub-folders
> even though "Deleted Items.Sent/cur" has plenty of mail files (1522).
>
> I did try running 'doveadm index -u mpress "Dennis Email"', again; and restarting dovecot and
> thunderbird again, but still nothing.

First check if Dovecot thinks the folders are there:

doveadm mailbox list -u "mpress" | grep Dennis

Then make sure that each of the three folders contain the cur, new, tmp 
subfolders.

Does the Dovecot log contains something?

- -- 
Steffen Kaiser
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