I make other test:

If I dump the message file m.xxx with doveadm dump I found

Detected file type: dbox file.msg_header_size = 30 file.create_stamp = 1532017559 (2018-07-19 18:25:59)

offset 16: msg.size = 2252089 msg.received = 1532017559 (2018-07-19 18:25:59) msg.virtual-size = 2281418 msg.guid = 06b7dd2c97bb505b54340000193e0904 msg.orig-mailbox = INBOX

if I dump the index of inbox : "doveadm -v dump example.com/user/idx/mailboxes/INBOX/dovecot.index"

I don't find the message.

I think is corrupted the index

Il 20/07/2018 14:04 Fineware PM ha scritto:

Hello,

no sieve SCRIPT.

in the maillog say "Stored to INBOX".

I don't have the maillog plugin, I install it now to track future problems.

But If I backup the inbox all email (also that I cannot see) is in the mbox file.

Il 20/07/2018 13:56 Sami Ketola ha scritto:

On 20 Jul 2018, at 14.48, Fineware PM postmaster@fineware.it wrote:

Hello,

I use dovecot with dbox storage system.

Today I receive 2 mail (I see that in the maillog ) but I don't find in INBOX using my IMAP client.

I look in the files m.* and I find the message that I receive. But I cannot find it in any IMAP folder.

I try to run "doveadm force-resync -u user inbox" but nothing change.

I export all email using the command "doveadm backup -u user mbox:/tmp/mail:INDEX:/tmp/imap:LAYOUT:maildir++

and in the mbox file for inbox I found the 2 mails arrived.

How I can understand why I cannot see the messages ? or how I can recover it ?

Bet regards.

Can you see anything in the logs related? Do you use sieve scripts? Does the user have sieve script that might have moved/deleted the message? Do you have maillog plugin enabled to log what the users do? Can you see the user deleting the mails? https://wiki.dovecot.org/Plugins/MailLog

Sami

-- Questo messaggio e' stato analizzato con Libra ESVA ed e' risultato non infetto. :) Clicca qui per segnalarlo come spam. [1] Clicca qui per metterlo in blacklist [2]

Links:

[1] https://esva.fineware.it/cgi-bin/learn-msg.cgi?id=383CA40774.A35FA [2] https://esva.fineware.it/cgi-bin/learn-msg.cgi?blacklist=1&id=383CA40774...

Hello,

I try what you write, nothing change,

I try to delete the index file under user/idx/mailboxes/INBOX/ [1]

and the re-run doveadm force-resync -u user "*" : nothing change.

Is a mistery, I can send the m. file to someone to understand what is the problem ?

Il 20/07/2018 14:57 Sami Ketola ha scritto:

...

On 20 Jul 2018, at 15.20, Fineware PM postmaster@fineware.it wrote:

if I dump the index of inbox : "doveadm -v dump ATTENZIONE, LIBRA ESVA HA RILEVATO UN SITO CLASSIFICATO COME PHISHING: "EXAMPLE.COM". NON FIDARSI DI QUESTO SITO: example.com/user/idx/mailboxes/INBOX/dovecot.index [1]"

I don't find the message.

I think is corrupted the index

try then running: doveadm force-resync -u user "*" Sami

-- Questo messaggio e' stato analizzato con Libra ESVA ed e' risultato non infetto. :) Clicca qui per segnalarlo come spam. [2] Clicca qui per metterlo in blacklist [3]

Links:

[1] http://example.com/user/idx/mailboxes/INBOX/dovecot.index [2] https://esva.fineware.it/cgi-bin/learn-msg.cgi?id=B96674077E.A2772 [3] https://esva.fineware.it/cgi-bin/learn-msg.cgi?blacklist=1&id=B96674077E...