[Dovecot] great disappearing email mystery

Scott Silva ssilva at sgvwater.com
Thu Feb 12 20:17:41 EET 2009


on 2-12-2009 2:10 AM Aiko Barz spake the following:
> On Wed, Feb 11, 2009 at 05:27:02PM -0500, dhottinger at harrisonburg.k12.va.us wrote:
>> Have there been any issues with dovecot and using outlook express (imap) 
>> as an email client?  I have had a couple of users come up with random 
>> missing emails.  Im trying to figure out if it is user error, or 
>> something wacky in my mailserver.   I cant find anything telling in  
>> maillog files or my messages.  Dovecot version is 1.0.3.  Its ok to  
>> reply to me, I get list messages digest.
> 
> The IMAP implementation of Outlook 2003 for example is not so nice. You
> must first figure out, if the email is missing within Outlook or if it
> is missing on the server too.
> 
> For example: If the mailbox is greater than 2GB, Outlook 2003 crashes
> and corrupts its PST file. No more mails show up. A regular crash of
> Outlook may also corrupt its PST file. The effect is the same. Mails
> may dissapear within the client.
> 
> So, if the missing mail is still on the server, run "SCANPST.EXE". If it
> does not help, recreate the Outlook profile.
> 
> If the mail is missing on the server, look close at their trash folder.
> ;)
> 
> So long,
>     Aiko
Outlook does not store IMAP mail in its PST. PST's are only used for the local
storage. Outlook does not crash if your IMAP mail folders are larger than 2
GB, although its IMAP implementation is pretty bad.

-- 
MailScanner is like deodorant...
You hope everybody uses it, and
you notice quickly if they don't!!!!

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