OT: 'lost' emails

Sami Ketola sami.ketola at dovecot.fi
Fri Jul 20 14:53:46 EEST 2018



> On 20 Jul 2018, at 13.31, Voytek <voytek at sbt.net.au> wrote:
> 
> I suspect this is mail client issue, but looking for any suggestions:
> 
> user with Thunderbird says " I'm losing emails, mail is not in inbox, but, when I search, that email shows in search result, but, I can't open the email body" i don't fully understand what he was trying to say, and, won't be able to look at his PC till Monday.
> 
> Looking at inbox's 'cur' directory, I can see the'missing' email amongst the other 2000 emails in 'cur'
> 
> Is there any indexing I should do on the user's email folder, how?
> 
> or, is this purely Thunderbird issue, and, I need to re index Thunderbird?

https://support.mozilla.org/it/questions/1050806

seems so.

Sami


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