Dbox lost messages

[Fineware PM]

Hello, 

no sieve SCRIPT. 

in the maillog say "Stored to INBOX". 

I don't have the maillog plugin, I install it now to track future
problems. 

But If I backup the inbox all email (also that I cannot see) is in the
mbox file.

Il 20/07/2018 13:56 Sami Ketola ha scritto:

>> On 20 Jul 2018, at 14.48, Fineware PM <postmaster at fineware.it> wrote: 
>> 
>> Hello, 
>> 
>> I use dovecot with dbox storage system. 
>> 
>> Today I receive 2 mail (I see that in the maillog ) but I don't find in INBOX using my IMAP client. 
>> 
>> I look in the files m.* and I find the message that I receive. But I cannot find it in any IMAP folder. 
>> 
>> I try to run "doveadm force-resync -u user inbox" but nothing change. 
>> 
>> I export all email using the command "doveadm backup -u user mbox:/tmp/mail:INDEX:/tmp/imap:LAYOUT:maildir++ 
>> 
>> and in the mbox file for inbox I found the 2 mails arrived. 
>> 
>> How I can understand why I cannot see the messages ? or how I can recover it ? 
>> 
>> Bet regards.
> 
> Can you see anything in the logs related? Do you use sieve scripts? Does the user have sieve script that might have moved/deleted the message? 
> Do you have maillog plugin enabled to log what the users do? Can you see the user deleting the mails? https://wiki.dovecot.org/Plugins/MailLog 
> 
> Sami 
> 
> -- 
> Questo messaggio e' stato analizzato con Libra ESVA ed e' risultato non infetto. :)
> Clicca qui per segnalarlo come spam. [1] 
> Clicca qui per metterlo in blacklist [2]
 

Links:
------
[1] https://esva.fineware.it/cgi-bin/learn-msg.cgi?id=383CA40774.A35FA
[2]
https://esva.fineware.it/cgi-bin/learn-msg.cgi?blacklist=1&id=383CA40774.A35FA
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