Dbox lost messages

[Fineware PM]

I make other test: 

If I dump the message file m.xxx with doveadm dump I found 

Detected file type: dbox
file.msg_header_size = 30
file.create_stamp = 1532017559 (2018-07-19 18:25:59)

offset 16:
msg.size = 2252089
msg.received = 1532017559 (2018-07-19 18:25:59)
msg.virtual-size = 2281418
msg.guid = 06b7dd2c97bb505b54340000193e0904
msg.orig-mailbox = INBOX

if I dump the index of inbox : 
"doveadm -v dump example.com/user/idx/mailboxes/INBOX/dovecot.index"  

I don't find the message. 

I think is corrupted the index 

Il 20/07/2018 14:04 Fineware PM ha scritto:

> Hello, 
> 
> no sieve SCRIPT. 
> 
> in the maillog say "Stored to INBOX". 
> 
> I don't have the maillog plugin, I install it now to track future problems. 
> 
> But If I backup the inbox all email (also that I cannot see) is in the mbox file.
> 
> Il 20/07/2018 13:56 Sami Ketola ha scritto: 
> 
> On 20 Jul 2018, at 14.48, Fineware PM <postmaster at fineware.it> wrote: 
> 
> Hello, 
> 
> I use dovecot with dbox storage system. 
> 
> Today I receive 2 mail (I see that in the maillog ) but I don't find in INBOX using my IMAP client. 
> 
> I look in the files m.* and I find the message that I receive. But I cannot find it in any IMAP folder. 
> 
> I try to run "doveadm force-resync -u user inbox" but nothing change. 
> 
> I export all email using the command "doveadm backup -u user mbox:/tmp/mail:INDEX:/tmp/imap:LAYOUT:maildir++ 
> 
> and in the mbox file for inbox I found the 2 mails arrived. 
> 
> How I can understand why I cannot see the messages ? or how I can recover it ? 
> 
> Bet regards.
> 
> Can you see anything in the logs related? Do you use sieve scripts? Does the user have sieve script that might have moved/deleted the message? 
> Do you have maillog plugin enabled to log what the users do? Can you see the user deleting the mails? https://wiki.dovecot.org/Plugins/MailLog 
> 
> Sami 
> 
> -- 
> Questo messaggio e' stato analizzato con Libra ESVA ed e' risultato non infetto. :)
> Clicca qui per segnalarlo come spam. [1] 
> Clicca qui per metterlo in blacklist [2]
 

Links:
------
[1] https://esva.fineware.it/cgi-bin/learn-msg.cgi?id=383CA40774.A35FA
[2]
https://esva.fineware.it/cgi-bin/learn-msg.cgi?blacklist=1&id=383CA40774.A35FA
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